Solidworks with WGM 13.1.2.0 doesn't display NX assemblies when open from workspace

[Dobi]

Version: Windchill 13.0

Use Case: WGM 13.1.2.0 with Solidworks 2024SP5.0. Opening an NX assembly (version compatible for import) in Solidworks through the workspace doesn't display any bodies. The same assembly - when exported from the workspace to a local drive - opens fine.

Description:

One of my engineering teams started using Solidworks. I prepared a WGM 13.1.2.0 installation to work with SW2024SP5.0. Most of our CAD data is in NX. Immediately we notice that when trying to open an NX assembly, Solidworks doesn't display any bodies but does display the structure. 

However, when we export the NX assembly out of Windchill and open it in Solidworks from C:\ drive, everything opens just fine. 

First pass tech support with Solidworks suggests this is a PTC problem on account of the NX assembly opening fine from a local drive. 

Has anyone run into this issue? The attachment shows that SW can open the individual parts from the NX assembly and those display correctly. 

[vnamboodheri]

Hi @Dobi, 

Thank you for your question. 

Your post appears well documented but has not yet received any response. I am replying to raise awareness. Hopefully, another community member will be able to help.
Also, feel free to add any additional information you think might be relevant. It sometimes helps to have screenshots to better understand what you are trying to do.

Best Regards,

Vivek N
Community Moderation Team

[Dobi · Accepted solution]

PTC Tech Support was able to replicate the issue and are evaluating with R&D at this time.