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tomcat installation has failed.

PM_11017169
5-Regular Member

tomcat installation has failed.

I am installing WC 11.2 on Windows server 2019 with oracle 19 c.

While running the PSI installed it failed error Tomcat installation failed. Can someone guide waht is the root cause. IT somehow running the Unix script for the windows.

 

error message for more detail

 

INFO 2024-04-29 17:50:27 - ###################################################
INFO 2024-04-29 17:50:27 - Running tomcat Installer
INFO 2024-04-29 17:50:27 - ###################################################
DEBUG 2024-04-29 17:50:27 - calling executeInstaller(C:\Windchill112_CD_Images\MED-60419-CD-112_11-2-0-0\Tomcat)
DEBUG 2024-04-29 17:50:27 - Processing subinstaller assembly (tomcat): timer.start
INFO 2024-04-29 17:50:27 - installDebug: Calling subinstaller tomcat command
INFO 2024-04-29 17:50:27 - Running: /usr/local/bin\cscript.exe //E:vbscript C:\Windchill112_CD_Images\MED-60419-CD-112_11-2-0-0\Tomcat\setup.vbs WAIT LAX_VM C:\Program Files\java\amazon-corretto-8.342.07.3-windows-x86-jdk\jdk1.8.0_342\jre\bin\java.exe -f C:\ptc\Windchill_11.2\PSI\installer\PSITempProps\tomcat-installer.properties -DMULTI_PROGRAM_EXEC=1
ERROR 2024-04-29 17:50:27 - java.io.IOException: Cannot run program "/usr/local/bin\cscript.exe": CreateProcess error=2, The system cannot find the file specified
DEBUG 2024-04-29 17:50:27 - Installation is Aborting. The installation cannot continue.

 

 

PM_11017169_0-1714413326136.png

It would be great help if we get the solution how to proceed.

4 REPLIES 4

You want to fix eliminate cases of permissions and lack or storage space as being the cause.

PM_11017169
5-Regular Member
(To:avillanueva)

Hi avillanueva,,

Thanks for reply.

I have admin rights and space shows enough space.  Is there something else I need to check.

 

PM_11017169_0-1714414948915.png

 

   

PREVIEW
 
 
 

Is user account control turned on? If so, you might have to find the exe's in the distribution and unblock them.

jbailey_0-1714429914965.jpeg

 

Other things to look for - Antivirus? Firewall?

PM_11017169
5-Regular Member
(To:jbailey)

Hi jbailey,

I checked below things-

 

1.Widows' defender firewall is off.

2.antivirus is also off

3.User access control is enabled.

 

but no luck so far.

 

Is it some PSI limitation with WC 11.2 with windows server 2019. 

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