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12-Amethyst
October 25, 2017
Question

Edge Ado Service Web Socket Connection

  • October 25, 2017
  • 5 replies
  • 3357 views

Hi Community,

I have followed the guide: ThingWorx_Edge_.NET_SDK_Developer_Guide_v.5.6.4 to download and install the Edge .NET SDK

I have followed the guide: ThingWorx_Edge_ADO_Service_Configuration_Guide_v5.6.1 to download, install and configure the ADO Service.

I have been experiencing some issue concerning the web socket connection - it seems every who has gone near this has had the same troubles.

I have managed to resolve a few of the errors but now i've encountered one that i don't understand - please see the attached Ado Service logs, can anyone tell why the connection might be behaving like this?

Thanks in advance.

5 replies

5-Regular Member
November 20, 2017

Hi Andrew, are you still running into this same issue? I'm going through the log there are quite a few errors there could you please specify which one specifically. Are you referring to this one [Warning] api:sendMessageBlocking: AUTH Message 21 failed. ?

Would help if may be you can also share which ThingWorx version and which ADO service version you are working with and how is the environment setup. Is everything on same machine or are they setup differently? Do you have SSL enabled in the ADO configuration? Is ThingWorx running with HTTPS?

aseaton12-AmethystAuthor
12-Amethyst
November 21, 2017

Hi Sushant,

No, I'am not running into this issue now - my current logs is attached.

I am using thingworx version 7.4. Everything is setup on the same machine - database and thingworx server.

I have attached the AdoThingConfig file also.

Thanks for the reply!

aseaton12-AmethystAuthor
12-Amethyst
November 21, 2017

What i am experiencing just now is still a false connection. Although the logs does appear to look healthy. Sushant Pandey