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ptc-46688181-Visitor
1-Visitor
July 20, 2015
Solved

Email to cellphone not being sent

  • July 20, 2015
  • 3 replies
  • 2142 views

I am attempting to have the Axeda Platform send an email as a text message to my phone in addition to my regular email address.  I receive the email, but not the text message.  However, I am able to send the text message from my email account.  Does the Axeda platform allow sending of SMS messages using the carrier's email protocol (see How to send email to a phone « SMS 411)?

Best answer by ptc-4668818

I figured it out.  I was changing the email addresses in the Admin->Users area instead of through the Preferences area by Change Notification Styles.


Confusing...

3 replies

paic1-Visitor
1-Visitor
July 21, 2015

This shouldn't be a problem. Have you tried only sending an email to the SMS?

ptc-46688181-VisitorAuthor
1-Visitor
July 21, 2015

Yes, I removed the prior email address from my user attributes and the email is still being sent to it and not to my new address.

ptc-46688181-VisitorAuthorAnswer
1-Visitor
July 21, 2015

I figured it out.  I was changing the email addresses in the Admin->Users area instead of through the Preferences area by Change Notification Styles.


Confusing...

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