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1-Visitor
March 26, 2015
Question

EMS Java disconnects

  • March 26, 2015
  • 1 reply
  • 1097 views

I'm running the Java EMS and it seems to disconnect from the server after about an hour of running fine. The ems looks to be still running, all I can see in the log that raises any flags is a message "Client has been idle". If I kill and restart the EMS, it connects and communicates fine for another hour or so until it loses communication again.

Any thoughts?

1 reply

1-Visitor
March 26, 2015

It is probably best you log this as a case on support.ptc.com if you haven't done so yet.