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mbereket1-Visitor
1-Visitor
March 27, 2017
Question

Error when trying to add a new Property on a ThingShape

  • March 27, 2017
  • 5 replies
  • 2271 views

Hi Everyone,

I am trying to add this new property (simple number field) to an existing ThingShape, but then when I click "Save", it says:
"save failed, status: Internal Server Error message: Import Failed: An Entity Name Must Be Provided"

Anybody has an idea of what this error actually refers to?

Thanks,

5 replies

tkawasaki5-Regular Member
5-Regular Member
March 28, 2017

Hi Mustafa

I see the error below when I try to import a corrupted XML file to Thingoworx.

"Error importing: error, Import Failed: An Entity Name Must Be Provided"

I'm not sure why you see the message "Import Failed" when editing the existing ThingShape in UI.

Do you not see any extra message when hovering the mouse over "To Do" button?

If there are more information in Application Log, it might be helpful to find out the cause.

Thanks,

Takaaki

ankigupta5-Regular Member
5-Regular Member
March 28, 2017

mustafa bereket​

This seems some strange error. It should actually not show as we are not importing anything.

Is this Thing Shape in use by any other entity? Try taking an export of all entities which are dependent on this Thing Shape; then delete those entities and then try to make the change in the Thing Shape.

Then reimport it back.

Also, you can try to restart your tomcat to avoid any caching issue.

I hope it helps.

mbereket1-VisitorAuthor
1-Visitor
March 28, 2017

I think restarting tomcat is a good idea,

exporting-deleting-reimporting sounds like a hell of work since we have so many dependencies to this specific shape. But I will try restarting the tomcat first.

Thanks

posipova20-Turquoise
20-Turquoise
March 28, 2017

Do you have any spaces or special characters in the property name or in the thing shape name?

mbereket1-VisitorAuthor
1-Visitor
March 28, 2017

I do believe that I have gotten rid of all the white-spaces and we forced user (through UI) not to input anything with white-space ever since then. But just in case, I will take a quick look to see if there s anything with white-space.

Thanks

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