18-Opal

Question

hi ,are foundation server ERR often?

Forum|Forum|9 years ago
March 24, 2017
5 replies
2175 views

my foundation server display"ERR_CONNECTION_TIMED_UP" again

it work 2 hour ago,

fix it plz, host addrress is 34.194.196.131/thingworx ID:user PW:123

Somebody connect well, please send email please

my email address hoyhacha@sundosolution.co.kr .thanks

Troubleshooting

5-Regular Member

5-Regular Member

Hello Seonho, I'm reaching out for help on this. It seem the instance is in Stopped state currently. I'll let you know as soon as it's up.

5-Regular Member

5-Regular Member

Seonho, could you please check the server is up now I could login and with your username and password

Author

18-Opal

Thanks, but it's really slowly than AM

5-Regular Member

5-Regular Member

Do you mean while loging in or the first load for authentication itself? Can you please check the Developer Tool from your browser to check the load speed

It could because of the difference in the region where you are currently located and where the server is hosted.