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SG_142205355-Regular Member
5-Regular Member
January 21, 2026
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How to take a full backup of ThingWorx application (v9.6.2-b447)

  • January 21, 2026
  • 2 replies
  • 185 views

Hello ThingWorx Community,

I am currently working on ThingWorx version 9.6.2-b447 and would like to take a complete backup of the entire ThingWorx application.

I am looking for guidance on:

  • How to take a full backup of ThingWorx (Things, Thing Templates, DataShapes, Mashups, Services, Extensions, etc.)

  • Best practices for backing up:

    • ThingWorx platform entities

    • Database (PostgreSQL / SQL Server)

    • File repositories

    • Extensions and custom code

  • Whether export/import, Source Control, or Platform backup tools are recommended for a full application backup

  • Any version-specific considerations for ThingWorx 9.6.x

The goal is to have a reliable backup that can be restored in case of system failure or used for migration to another environment.

If anyone has step-by-step guidance, official documentation links, or real-world best practices, it would be greatly appreciated.

Thanks in advance for your help!

Best answer by slangley

Hi @SG_14220535 

 

There is a Best Practices article on this topic here.  In addition, I recommend that if you're running on a VM, that you schedule periodic snapshots and always take a snapshot before proceeding with any changes.  This is often the quickest method of recovery if something goes awry.  If it's possible to do so, shutting down ThingWorx to ensure updates are not occurring in the database before generating a backup is recommended.

 

Please let us know if you have further questions.

 

Regards.

 

--Sharon

2 replies

S
slangley23-Emerald IIIAnswer
23-Emerald III
January 21, 2026

Hi @SG_14220535 

 

There is a Best Practices article on this topic here.  In addition, I recommend that if you're running on a VM, that you schedule periodic snapshots and always take a snapshot before proceeding with any changes.  This is often the quickest method of recovery if something goes awry.  If it's possible to do so, shutting down ThingWorx to ensure updates are not occurring in the database before generating a backup is recommended.

 

Please let us know if you have further questions.

 

Regards.

 

--Sharon

S
slangley23-Emerald III
23-Emerald III
February 3, 2026

Hi @SG_14220535 

 

Please let us know if you have additional questions regarding backups of your ThingWorx implementations.  If you feel the previous response was helpful, please mark it as the Accepted Solution.

 

Regards.

 

--Sharon

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