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S
Subhankar1-Visitor
1-Visitor
February 6, 2019
Question

How to uninstall the failed installation on Thingworx foundation 8.3 trial version

  • February 6, 2019
  • 2 replies
  • 1312 views

Hi,

I have exactly the same issue. Can you please send me the uninstaller file as well. Let me try that, otherwise I will have to reinstall my Windows OS it seems....

 

Thanks

Subh

@slangley wrote:

Hi @Newtepos.

 

I am forwarding the uninstaller from my local system via email.  I don't have confidence that it will work for you, but you are welcome to try it.

 

This file gets generated in {drive}:....\twxFoundationH2Trial-8.3.2 folder.  Not sure if that folder still exists on your machine since you cancelled out.

 

Regards.

 

--Sharon

@slangley wrote:

Hi @Newtepos.

 

I am forwarding the uninstaller from my local system via email.  I don't have confidence that it will work for you, but you are welcome to try it.

 

This file gets generated in {drive}:....\twxFoundationH2Trial-8.3.2 folder.  Not sure if that folder still exists on your machine since you cancelled out.

 

Regards.

 

--Sharon

 

2 replies

S
slangleyCommunity Manager
Support
February 18, 2019

Hi @Subhankar.

 

I sent a private email with the uninstaller.  Since this file is generated during the installation process based on your selections, I do not expect it to work.

 

Regards.

 

--Sharon

K
KedarK1-Visitor
1-Visitor
February 19, 2019

Hello  Subhankar,

 

Please refer below link for accepted solution of this issue.

https://community.ptc.com/t5/ThingWorx-Developers/How-to-uninstall-the-failed-installation-on-Thingworx-foundation/m-p/594650#M34340

 

Also accept this reply as a solution, if worked-out for you.

 

Thank-you.

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