ThingWorx Developers

It's an old question but "In PostgreSQL and H2, stream entries are keyed by the unique key entries of the timestamp and source." - https://support.ptc.com/help/thingworx/platform/r9/en/index.html#page/ThingWorx/Help/Composer/DataStorage/Streams.html If you use another persistence provide you seem to be out of luck "The timestamp is a key field for streams. If you add an entry with the same timestamp, it will overwrite the previous timestamp (upsert). To avoid overwriting, specify milliseconds for the timestamp." - same source

Hi all,   I have a collection widget with selection enabled. Whenever I expand the side container, the selected row gets refreshed (Refer GIF)     During this event, we are not able to select anything in mashup. Is there any way to solve this issue TWX Version : 9.0   /VR

hiii,i have created one master which includes some menu and under that menu there is submenu.now i want to show the mashup name on label after clicking on menu or submenu how i do that please suggest. 

Hi,  ThingWorx use Rhino as its JavaScript engine , but Rhino is too slow ,  comparing to V8 its 10 times slower ,  why not use J2V8 (the Java integration of V8) instead ?    Regards, Sean

Hello all,   I have some questions regarding the data mapping process in the Thingworx-Analytics-Manager for creating an Analysis event.   Here are some basic information about the predicitve model:  - I want to predict the Time to Failure (TTF) and have followed this instruction: https://community.ptc.com/t5/IoT-Tech-Tips/Predicting-Time-To-Failure-with-ThingWorx-Analytics/m-p/579897#M1095  - In my model I used the function "useGoalHistory" becaus this showed better results for my usecase - the data set is a time series data set - ThingWorx Version 9.0   My questions: 1. In the Input Data Shape my goal variable appears ("TTF"). How can this happen? I thought that I have to map the goal variable in the Result mapping? Is this maybe caused by the fact that I am using the goal history? 2. One input parameter changed the datytype. During uploading the dataset on ThingWorx Analytics for training the model, the parameter was described as "Integer". Now when I w

Recently we want to use RemoteThing to send data to Thingworx, but get the plain http request was sent to https port "python".Is there any solution that we can post data to Thingworx without changing the server from HTTP to HTTPS? 

Hello,I have a customer with Thingworx 8.4 as a backend and Postgres as database. His instance is deployed on a server which follows PTC Sizing recommendations for hardware. However, I haven't found any documentation for tuning the configuration of the persistence provider (PostgresPersistenceProviderPackage) in the platform-settings.json for production. In addition I look for tuning Tomcat configuration for production as well.For example the number of Thread which would be recommended in the connector: <Connector port="443" protocol="org.apache.coyote.http11.Http11NioProtocol" maxThreads="200"Right now the configuration of the production environment is the same as the development environment which sometimes causes timeouts in production. Thank you

Does anyone have any experience with the caching mechanism for the ThingView WebGL widget?   I am wondering if the caching can be enabled outside of Windchill?    Thanks in advance.  

Thingworx Version: 9.2,As per the Article: https://www.ptc.com/en/support/article/CS229450, done all the changes, but was not able to load the Dashboards. Gives following error:  Attached web.xml file too..@c_lowy @slangley @paic Thanks,Shashi Preetham.

Hey guys! I'm working on creating a chart bar for a series of boolean tags that identify errors from a process.In this case, the chart bar shows the total of times an error appears during an specific period of time. What I did for this was creating two services, the first one adds a "1" for each error into a stream everytime its value it's "true" and the second service does the addition of each 1 for every error in the stream to create an infotable that allows me to put these results into the chart. However, this testing was made with 5 errors, but the real process has 511 and when trying to test this, I get a "JSON does not allow non-finite numbers" error when executing the service. I really think the service created may be inneficient for the amount of tags there are, so I was wondering what would you suggest for creating the services to allow me to see these 511 errors in the bar chart? or maybe your suggestions to see this amount of tags as bar charts. Thanks for you

I've bunch of live video streams in AWS kinesis.  Now I need to visualize the streams in Thingworx mashup (using video player widget or HTML5 video player widget). I'm new to the video stream implementations, I decided to get HLS streaming URL from aws but how to invoke the getdataendpoint of AWS service and retrieve data in thingworx service ?  

Dear all I'm trying to send an e-mail on mash-up button.The test was completed using the mail extension.I want to send mail when the push button of mash up is pressed.So, when I click the button of the mashup,I need to activate the bool variable to activated the subscription.    (Push the button)                                   ↓  (Change the Set value to true)  Thank you. 

Getting following error while seeing the preview of the mashup. Something messed up in selected rows ... we have selected rows, but subscriberInfo.selectedRows_anySelectedRows !== true What will be the causes? I have no idea.

Hi, I have a State Formatting for a grid defined:It works perfectly, but I can not see which row is selected on the grid because the color does not change. Before to assign the state formatting, the grid had a Style with specific colors of Selected, Hover, etc. Is it possible to combine Selected row and State Formatting? For example, If I select the second row, I would like to know I have selected the row. Now I dont know if the row is selected or not.   Thanks in advance,Aitor 

Hello, We are using Nginx as a proxy server and a SSO authentication for the ThingWorx setup.Also we have a ThingWorx Connection Server After Proxy server to be able to connect more number of Edge Devices.We are able to connect only around 3800-4000 edge devices maximum.And we are seeing below Errors in Nginx error logs.2021/10/26 18:02:32 [error] 2384#2384: *1 recv() failed (104: Connection reset by peer) while reading response header from upstream, client: 123.21.21.122, server: server.com, request: "POST /Thingworx/Things/ApplicationAThing/Services/ButtonVisible?Accept=application%2Fjson-compressed&_twsr=1&Content-Type=application%2Fjson HTTP/1.1", upstream: 2021/10/26 17:33:45 [error] 2387#2387: *39 connect() failed (111: Connection refused) while connecting to upstream, client: 123.12.12.121, server: server.com, request: "POST /Thingworx/Runtime/index.html HTTP/1.1", upstream: 2021/11/05 19:30:23 [error] 2362#2362: *160316 upstream timed out (110: Connection

Hello, I am attempting to access a thing property from inside a service on a custom authenticator extension. Inside a thingshape I am able to access the thing property like below with no issue@ThingworxServiceDefinition(name = "Start", aspects = {"isAsync:false"})@ThingworxServiceResult(name = "Result", baseType = "STRING")public String Start() throws Exception { Thing apiConfig = ThingUtilities.findThing("MESLite.Thing.APIConfig"); return apiConfig.getPropertyValue("BasePath").getStringValue();} When inside the Authenticator I get a null pointer exception on apiConfig.getPropertyValue("BasePath").getStringValue(); Is it possible to access thing property inside the custom authenticator?

Hello PTC community   i hope you are doing well. I have a question regarding the automatic generation of gadgets and widgets. E.g. In my mashup I am showing motor values from different motors from different machines. Machine 1 has 5 motors and machine 2 has 10 motors for example. Through a dropdown widget I want to choose the machine and according to that my mashup should show now a different number of motor widgets/gadgets.  See attached image.   How can I achieve this functionality? Thanks in advance.

Hello,I have successfully imported the progress gauge in the below technote. How can i modify the extension so the progress ring has rounded corners? Like this:  https://community.ptc.com/t5/ThingWorx-Developers/Progress-gauge-import-failed-in-Thingworx-9-1/m-p/706541#M49877 

Hi, Is Thingworx 9.1.7 stable enough and without bugs to install in a customer environment? Thanks,Sadagopan P

If the machine have any issues I am displaying alerts in grid. But we have 30 pages in our application. If alerts came, I want to show alerts and its message in notification irrespective of any pages opened in thingworx. How to do this??

I am trying to import source control project without reaching the server.  Inside SystemRepositoy of Thingworx composer, i am able to upload project in a .zip file but not able to upload source control project in folder form. If i try to import the source control project which is in .zip format, import is getting failed. So how to upload source control project in folder format directly to any repository through thingworx composer.? 

Hi everyone,I have one data table which having multiple user data(user, timestamp, city, designation), I want to write a service to get the data according to selected user as a input using infotable.Ex;If I will add two user A and B in the info table property as a input then the result will be A & B user data only in the result. I have used query, queryDataTableEntries etc  service I will pass multiple user input values into infotable property but still it will show only one user result.Can you please help how to achieve this in thingworx service.

Hi, Upon ThingWorx installation I am getting an error that the supported version of Java has not been detected. As per the install requirements I have newer version of java installed 32bit & 64bit versions.Can you please assist of ThingWorx installation?

hii,I want to show only icons which are present in the menu (left side bar) after collapse the menui am sharing one snapshot please check and let me know the solution on this please check above snapshot where i have highlighted collapse icon in red and yellow highlighted is icon .so whenever i click on collapse icon i want to see only icon present in the menu

Hi, Find the attached screenshot. In that picture, how to hide "BLACK" color area? which coming inside tab area. Is there any configuration for that?