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bmitioglov1-Visitor
1-Visitor
September 12, 2017
Question

invalid session error: [Error occurred while accessing the model provider.]]

  • September 12, 2017
  • 1 reply
  • 3431 views

Hi,

Please help, I get the following exception in my app: "invalid session error: [Error occurred while accessing the model provider.]]". My application after such exceptions is not working properly and I have no idea how to fix such problems. This exception appears after some time during runtime. I am attaching my app log dashboard screenshot.

Thingworx 8.0.0-b11 with h2 embedded database.

Thanks.

1 reply

S
supandey5-Regular Member
5-Regular Member
September 12, 2017

Hi Boris, could you share the detail on the Tomcat and the OS version? Is it possible for you to attach complete tomcat and application log from Thingworx here?

BTW, Is this a fresh installation?

B
bmitioglov1-VisitorAuthor
1-Visitor
September 12, 2017

Hi Sushant,

Tomcat 8.5

Windows 10 Enterprise

Logs are in the attach.

It's quite fresh installation, less than 1 month, also I cleared ThingworxStorage folder several times in order to try to get rid of that error.

S
supandey5-Regular Member
5-Regular Member
September 12, 2017

Thank you Boris for sharing this, I see after your last restart webapp was stopped and seems it's not running. Could you also add the recent Tomcat's catalina log before and after the restart of the system.

Also under which account is Tomcat currently running?

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