IoT Hub Connector setup throw Unable to connect to platform
- April 20, 2023
- 1 reply
- 817 views
Hi,
I have been following article https://community.ptc.com/t5/IoT-Tips/Connect-Azure-IoT-Devices-Part-1/ta-p/833021
As per article version of HubConnection Extension should be azure-iot-hub-adapter-extension-4.2.0.4 but I found for thingWorx 9.2 has version "Thingworx-Azure-IoT-Hub-Connector-4.3.0.3".
I also notice that azure.iot.conf (below) has just 3 properties but article has 10. I dont know from where read value for "hub-thing-name". When I run "azure-iot.bat" I get "java.lang.RuntimeException: Unable to connect to platform" error.
Please help to point to most current article/lab or fix existing one.
cx-server {
protocol {
file-upload-events {
// Should the receiver for file-upload notifications be started?
enabled = true
// Name of the Thing (using template AzureStorageContainerFileRepository) which is associated to the storage container
// linked with this IoT Hub (within Azure Portal: Hub > File upload (under Messaging) > Storage container).
//
// This thing does not need to exist prior to starting the connector, but any file-upload events received
// before this Thing exists will fail and not be retried.
repository-thing-name = "<Your File Repsitory Thing Name Here>"
}
// This is the thing name that represents your Azure IoT Hub in Thingworx
hub-thing-name = "<Your Hub Thing Name Here>"
}
transport.websockets {
// ThingWorx platform application key
app-key = "26afb719-****-4366-9988-****"
// One or more platforms can be specified here, comma separated
platforms = "ws://rec-arp-ncu-d.fmcgds-np.com:80/Thingworx/WS"
}
}

