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1-Visitor
July 12, 2017
Question

just install ThingWorx but can not start

  • July 12, 2017
  • 2 replies
  • 1727 views

I m newbie,  i Just install Tomcat and working fine

then install Thingworx 8 following the instruction but can not be accessed

error1.png

and then here my folder

mypath.png

2 replies

5-Regular Member
July 12, 2017

Wahyu, could you please check the tomcat and the application log for more detail and may be share the exact error here?

20-Turquoise
July 12, 2017

Your ThingworxPlatform should not be placed inside your tomcat folder (unless you specify the environment variable for it). Ensure to place it in the root of the drive on which Tomcat is installed.

Also is this a postgresql or h2 installation? If postgresql, ensure it's a 9.4.x version (where x is above 5) and that both of the setup scripts were run.

wdwiono1-VisitorAuthor
1-Visitor
July 19, 2017

thanks for helping me

I start to install the PostGreSQL but I did not find the thinkworxpostgresDBsetup.bat script in Download file neither in foundation 8 or 7.4

where I can find it

tks

WD

1-Visitor
July 26, 2017

Hi wahyu, you have to download the postgres bundle from ptc website.

pastedImage_1.png

you can find the PostgresDBSetup and SchemaSetup files in that bundle.