Skip to main content
ptc-62921441-Visitor
1-Visitor
July 9, 2014
Question

Mail Thing Issues

  • July 9, 2014
  • 6 replies
  • 2940 views

Hello,

I have a mail thing setup and I have the account information entered as described in the workbook, however I am receiving the follow error:

Unable to Send Message: Could not connect to SMTP host: smtp.gmail.com, port: 25

Any help would be appreciated.

Thank you,

Mike Francek

    6 replies

    adamtrainer5-Regular Member
    5-Regular Member
    July 9, 2014

    Hi Mike,

    Are you connecting from within your corporate network? If so, the port may be blocked.

    ptc-62921441-VisitorAuthor
    1-Visitor
    July 10, 2014

    Adam,

    I am connecting from within my corporate network. Is there a way around the port being blocked or do I need to get with my IT department?

    Thank you,

    Mike



    VladimirRosu_11662719-Tanzanite
    19-Tanzanite
    July 10, 2014

    Hi Michael,
    I had the same problem and in the end I had to connect through a different network in order to connect to the smtp host.
    You can do three things:
    1. contact your IT and ask them to open access for that smtp.gmail.com on port 25
    OR
    2. ask them what open ports you can use to connect to smtp.gmail.com
    OR
    3. create a local mail server on your laptop using the hMailServer software. In this case you will change the server address to localhost.

    Best regards,
    Vladimir



    Terms & ConditionsAccessibility statement