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5-Regular Member
March 12, 2017
Question

Model Tags in Thingworx 7.3

  • March 12, 2017
  • 15 replies
  • 5065 views

I have installed Thingworx 7.3 on a laptop with Windows 10. In the Applications under Model Tags, there is an issue. I added a term in the Applications Vocabulary and later wanted to edit it, which is not possible, instead what I had to is delete the term and add a new term in place of it. But before doing this I had removed all the tags of that term from all the entities tagged with it. Still the tag persists in the tagging option of the entities, even though it is neither visible in the vocabulary nor is it visible from the REST API.

REST APi view.jpgApplications Vocab.jpg Non-existent Tags.jpg

15 replies

5-Regular Member
March 13, 2017

I met this problem before, the only thing I could think of is a Ghost entity. You could try to restart the Tomcat or search for Ghost entity cleaning tools in the Market place

14-Alexandrite
March 13, 2017

Thank you Ryan for your quick reply!

Dear Rahul,

Could you please have a try to download the Ghost cleaner from Marketplace and see if the term will be permanently deleted?

Please let us know it it works for you.

Thank you.

14-Alexandrite
March 13, 2017

And, this is the Ghost Entity Cleaner download link:

https://marketplace.thingworx.com/Items/Ghost%20Entities%20Cleaner

Thanks,

rkharyal5-Regular MemberAuthor
5-Regular Member
March 13, 2017

Thank You Anna,


I will surely what you and Ryan have suggested and will let you know if it worked. Thanks for the link as well

14-Alexandrite
April 11, 2017

Hi Rahul,

How about your issue? Is the Entity Ghost Cleaner work for you?

Please let us know if you need any further assistance.

Thank you,

Br,

Anna