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jk-31-Visitor
1-Visitor
August 18, 2016
Question

MQTT extension import failure

  • August 18, 2016
  • 7 replies
  • 4554 views

While importing MQTT extension i am getting the error message as "message: Unable to decode avatar content: Can't create cache file!".I have attached the detailed errorLog.txt here.

Thingworx version:     Thingworx 7.1.1

Server version:        Apache Tomcat/8.0.36

OS Name:               Mac OS X

JVM Version:           1.8.0_91-b14

How to resolve this.

7 replies

posipova20-Turquoise
20-Turquoise
August 25, 2016

Where was the extension downloaded from? Please provide the source and exact version used.

jk-31-VisitorAuthor
1-Visitor
August 25, 2016

MQTT extension download path : http://marketplace.thingworx.com/Items/mqtt

Version: 6.5

katte5-Regular Member
5-Regular Member
August 25, 2016

The marketplace 'mqtt extension' has some issues (avatar image encoding) with 7.1 release, so I would recommend modifying or completely removing the <avatar>... </avatar> tags within the extension's metadata.xml file and import the extension.

Let me know if that works..

-Giri

jk-31-VisitorAuthor
1-Visitor
August 30, 2016

Started the tomcat server with admin user.

Now i am able to import the mqtt extension which is available in the marketplace.

Thanks for your help.

    jserrano1-Visitor
    1-Visitor
    December 16, 2016

    I have an error importing the extention:

    "Error importing: error, Entity Import Not Supported for File Type: .zip"

    Do you know how do I have to import this extention?

    posipova20-Turquoise
    20-Turquoise
    December 16, 2016

    Are you improting this specifically as extension or just "import file"?

    jserrano1-Visitor
    1-Visitor
    December 16, 2016

    I was doing wrong.... noob mistake jeje

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