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1-Visitor
June 13, 2017
Question

problem with pdf export

  • June 13, 2017
  • 1 reply
  • 1905 views

I have a mashup with a couple of bargraphs,  I have placed the pdf export widget on the mashup to dump it out.  I wait until the data has fully loaded (shown in the first image below) and when I do the dump I end up with what is shown in the second image below.  It appears the extension loads the page and does not wait until the data has fully loaded.  would this be a correct assumption?

Capture-good.PNG

Capture-Bad.PNG

    1 reply

    5-Regular Member
    June 14, 2017

    Hi Ken Yetzer​,

    How much time does this Mashup takes to load? Your assumption seems correct to me.

    kyetzer1-VisitorAuthor
    1-Visitor
    June 14, 2017

    I just did a test and currently the data loads in less than 0.5 seconds and the pdf dump out works correctly.  So it is definitely a timing issue.  Is there any way to fix this?

    5-Regular Member
    June 15, 2017

    Hi Ken Yetzer​,

    You will have to create your own custom Extension for fixing it. As per PTC ThingWorx marketplace:

    So, I will not be able to open a Jira for this Widget.