Skip to main content
1-Visitor
August 26, 2016
Question

Thingworx not getting started

  • August 26, 2016
  • 1 reply
  • 2924 views

Hello All,

I am using "Thingworx-Platform-H2-Developer-Freemium-7.1.2-b6". After installation of Apache  tomcat, i have deployed thingworx. But it is not getting started with the following message

"FAIL - Application at context path /Thingworx could not be started"

localhost.log

SEVERE [localhost-startStop-1] org.apache.catalina.core.StandardContext.listenerStart Error configuring application listener of class com.thingworx.system.ThingWorxBootstrapper

java.lang.UnsupportedClassVersionError: com/thingworx/system/ThingWorxBootstrapper : Unsupported major.minor version 52.0 (unable to load class com.thingworx.system.ThingWorxBootstrapper)

  at org.apache.catalina.loader.WebappClassLoaderBase.findClassInternal(WebappClassLoaderBase.java:2544)

  at org.apache.catalina.loader.WebappClassLoaderBase.findClass(WebappClassLoaderBase.java:858)

  at org.apache.catalina.loader.WebappClassLoaderBase.loadClass(WebappClassLoaderBase.java:1301)

  at org.apache.catalina.loader.WebappClassLoaderBase.loadClass(WebappClassLoaderBase.java:1166)

  at org.apache.catalina.core.DefaultInstanceManager.loadClass(DefaultInstanceManager.java:518)

  at org.apache.catalina.core.DefaultInstanceManager.loadClassMaybePrivileged(DefaultInstanceManager.java:499)

  at org.apache.catalina.core.DefaultInstanceManager.newInstance(DefaultInstanceManager.java:118)

  at org.apache.catalina.core.StandardContext.listenerStart(StandardContext.java:4764)

  at org.apache.catalina.core.StandardContext.startInternal(StandardContext.java:5303)

  at org.apache.catalina.util.LifecycleBase.start(LifecycleBase.java:147)

  at org.apache.catalina.core.ContainerBase.addChildInternal(ContainerBase.java:725)

  at org.apache.catalina.core.ContainerBase.addChild(ContainerBase.java:701)

  at org.apache.catalina.core.StandardHost.addChild(StandardHost.java:717)

  at org.apache.catalina.startup.HostConfig.deployWAR(HostConfig.java:940)

  at org.apache.catalina.startup.HostConfig$DeployWar.run(HostConfig.java:1816)

  at java.util.concurrent.Executors$RunnableAdapter.call(Unknown Source)

  at java.util.concurrent.FutureTask.run(Unknown Source)

  at java.util.concurrent.ThreadPoolExecutor.runWorker(Unknown Source)

  at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source)

  at java.lang.Thread.run(Unknown Source)

Catalina.log

SEVERE [http-nio-8181-exec-6] org.apache.catalina.core.StandardContext.startInternal One or more listeners failed to start. Full details will be found in the appropriate container log file

SEVERE [http-nio-8181-exec-6] org.apache.catalina.core.StandardContext.startInternal Context [/Thingworx] startup failed due to previous errors

Any help is much appreciated.

Thanks

Senthil

1 reply

1-Visitor
August 26, 2016

This error points to your JRE version, Please check if your JRE version is 1.8.*.

sa-51-VisitorAuthor
1-Visitor
August 26, 2016

Hi Sivaranjan,

Thanks for the response. I am using JRE 1.7. Should I use 1.8 ?

Thanks

Senthil

5-Regular Member
August 26, 2016

Senthil, click here to access the system requirements documentation for the 7.1 version. As noted in the document 1.8 is required, and the tested version is 1.8.0_92-b14 (64-bit).