17-Peridot

Question

Thingworx not launching

Forum|Forum|9 years ago
March 2, 2017
3 replies
9811 views

After following every required step even,I'm getting 404 Error with message "

HTTP Status 404 - /Thingworx/Composer/index.html

Note: WAR file is not corrupted,Tomcat and JRE is compatible,Postgressql is installed and configured correctly. Tried re-installing Thingworx (deleted Storage folders from webapps and work)

What to do now? Any hints/suggetions?

Install-Upgrade

5-Regular Member

5-Regular Member

Tarun, have you checked the tomcat and application logs from the ThingWorx? is this a new installation if not what was changed recently? Which version of ThingWorxyou are using?

Author

17-Peridot

Checked logs but nothing useful there.

Yes,its a new installation of 7.1 version.

Attached logs below.

5-Regular Member

5-Regular Member

Hi Tarun Nayyar,

Do you see your Thingworx application as running in Tomcat manager?

Another thing you can try is, undeploy Thingworx WAR file in Tomcat manager UI, and deploy WAR file again in the UI.

Thanks,

Takaaki

Author

17-Peridot

Yes, Thingworx application is running in Tomcat manager as "Start" enabled.

Tried to undeploy and re-deploy WAR file but still getting error as :

5-Regular Member

5-Regular Member

Hi Tarun,

Please follow below step:

Check for the version match, as of tomcat and java have to be at minimum 8
Ensure the proper port on tomcat is being used when accessing the Composer
Check for proxy server/redirection
If still not resolved, please attach you tomcat and thingworx log

Lily

Author

17-Peridot

version compatibility as follows:

Java 8 update 121

Apache 8.0.36

Postgres SQL 9.4

Port :8080

Author

17-Peridot