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1-Visitor
March 31, 2015
Question

Thingworx on IE 10

  • March 31, 2015
  • 1 reply
  • 1705 views

Hi
We are able to open Composer and work around.
But View Mashup will always open up a blank page.
Is there something needs to be configured on IE 10.
We are running Thingworx 5.4

Thanks
Sabarish

    1 reply

    5-Regular Member
    April 1, 2015

    Hi Sabarish,

    Does the blank page have any url? Or does it just stop loading? I tried reproducing your issue, but couldn't. Also, is there any specific reason for sticking with IE 10 and not updating to IE 11?



    sgobi1-VisitorAuthor
    1-Visitor
    April 2, 2015

    Hi Aanjan

    The page has an URL. It is just blank. We tried it on IE11 as well. Same issue on IE 11.

    Thanks
    Sabarish




    5-Regular Member
    April 2, 2015

    Hi Sabarish,

    Please do open a support case at the PTC eSupport Portal (https://support.ptc.com/appserver/cs/portal/), so that we can quickly take a look at your system and resolve the issue.