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agangaiah5-Regular Member
5-Regular Member
Jul 2, 2020 11:49 AM UTC
Solved

Host Checkbox not available

Hi,

 

We have added the users manually in the CAC but we are not getting the add as host checkbox.

 

Is there any setting that needs to be done?

 

Avinash

ytellaAnswer
17-Peridot
Jul 2, 2020 2:23 PM UTC

Hi Avinash,

I have enabled the 'Host settings' for the customer account. Please let me know if you can see the checkbox for the host settings.

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2 replies

dupatel5-Regular Member
5-Regular Member
Jul 2, 2020 12:30 PM UTC

@agangaiah The Host privilege option is something specific to account subscription. I believe they might be missing the Chalk Host user license. Refer similar thread -

https://community.ptc.com/t5/Vuforia-Chalk/Start-a-Session-is-missing/td-p/630905

 

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ytella17-PeridotAnswer
17-Peridot
Jul 2, 2020 2:23 PM UTC

Hi Avinash,

I have enabled the 'Host settings' for the customer account. Please let me know if you can see the checkbox for the host settings.

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