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fbdsilva10-Marble
10-Marble
April 28, 2020
Solved

How to enable AR on Samsung S20?

  • April 28, 2020
  • 1 reply
  • 1493 views

Hi everyone,

 

Does anyone know how to enable AR on Samsung Galaxy S20 to use with Vuforia Chalk. It is showing that is not possible to make marks on the screen. I do not want to believe that one of the best mobile phone on the market is not supported.

 

Any help?

 

Many thanks,

Felipe Duarte

Best answer by nsampat

Hello @fbdsilva ,

 

Thank you for posting your question to the PTC Community Chalk Support.

 

Indeed, the Samsung S20 is currently not supported. You can review all supported devices on our HelpCenter, located here: Vuforia Chalk HelpCenter - Supported Devices

 

I am unable to provide a timeline of when additional devices will be supported, though this is something that PTC R&D is working on.

 

Feel free to take a look at the Getting Started with Vuforia Chalk Community Page, as it may be of further assistance if you have additional questions.

 

Regards,

 

Neel

1 reply

N
nsampat17-PeridotAnswer
17-Peridot
April 28, 2020

Hello @fbdsilva ,

 

Thank you for posting your question to the PTC Community Chalk Support.

 

Indeed, the Samsung S20 is currently not supported. You can review all supported devices on our HelpCenter, located here: Vuforia Chalk HelpCenter - Supported Devices

 

I am unable to provide a timeline of when additional devices will be supported, though this is something that PTC R&D is working on.

 

Feel free to take a look at the Getting Started with Vuforia Chalk Community Page, as it may be of further assistance if you have additional questions.

 

Regards,

 

Neel

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