Skip to main content
21-Topaz I
September 12, 2017
Question

ARKit support available in ThingWorx Studio 8.0.4

  • September 12, 2017
  • 14 replies
  • 7474 views

We are excited to announce that ThingWorx Studio 8.0.4, available on September 21, supports Apple’s ARKit. ThingWorx Studio combined with ARKit fuels rapid development of AR experiences for Industrial Enterprises. Available in iOS11, ARKit enables fast, high-quality motion tracking in AR experiences. With this addition to ThingWorx Studio, content creators are able to leverage the camera processors and motion sensors in iOS devices to create highly immersive, spatial AR interactions. This powerful combination allows industrial stakeholders to tap into the latest computer vision technologies to build detailed and compelling virtual 3D content on top of real-world scenes, delivering a whole new level of interactivity.

 

For more information please visit the ThingWorx Studio Product page.

14 replies

7-Bedrock
September 22, 2017

This is a great addition to the software.

I have tried to access the experience I have published, unfortunately it says my device may not support spatial tracking. Can you provide a list of devices that are compatible please? I am trying this on an iPad Air 2.

Thanks,

Ross

5-Regular Member
September 22, 2017

Yes, Even i tried publishing and viewing it but getting error from View app. "Sorry! 3D elements can't be displayed because either spatial tracking isn't supported on this device, or ThingView renderer has not been enabled in Settings". I tried on iPhone 6 and iPad Air 2(2015 model).

Please publish which all models are supported for Spatial Tracking.

Thanks

Ravi

13-Aquamarine
July 28, 2018

Hello,

I am also getting "Sorry! 3D elements can't be displayed because either spatial tracking isn't supported on this device, or ThingView renderer has not been enabled in Settings". message under Android 6.0. which is supporting under ThinkView. 

7-Bedrock
September 22, 2017
1-Visitor
September 22, 2017

I presume that anyone trying to use the ARKit MUST​ be using at least iOS11 on their device or else the ARKit simply will not work???

Brian

1-Visitor
September 25, 2017

is it possible that in any further updates they will make this gesture feature available for every smartphone? or instead of apple AR kit there will be something that supports android because 75% people using android only.

16-Pearl
September 26, 2017

So I have updated my iPad Air 2 to iOS 11 and updated the ThingWorx View app to 8.0.4 and have ensured that ThingView is enabled in the settings for the app, but I'm still getting the "Sorry! 3D elements can't be displayed because either spatial tracking isn't supported on this device, or ThingView renderer has not been enabled in Settings"


Tara McCombie​ are you able to provide any more details on this?

tmccombie21-Topaz IAuthor
21-Topaz I
September 26, 2017

Hi Brian,

Yes, iOS 11 is required for ARKit. The iOS device also needs to have an A9, A10 or A11 chip. The devices that meet these requirements are:


  • iPhone 6s and 6s Plus
  • iPhone 7 and 7 Plus
  • iPhone SE
  • iPad Pro (9.7, 10.5 or 12.9) – both first-gen and 2nd-gen
  • iPad (2017)
  • iPhone 8 and 8 Plus
  • iPhone X
tmccombie21-Topaz IAuthor
21-Topaz I
September 26, 2017

Hi Allan,

It looks like the iPad Air 2 uses an A8 chip. The iOS device must have an A9, A10 or A11 chip. The devices that meet these requirements are:


  • iPhone 6s and 6s Plus
  • iPhone 7 and 7 Plus
  • iPhone SE
  • iPad Pro (9.7, 10.5 or 12.9) – both first-gen and 2nd-gen
  • iPad (2017)
  • iPhone 8 and 8 Plus
  • iPhone X
1-Visitor
September 26, 2017

Many thanks Tara!!

16-Pearl
September 26, 2017

Thanks Tara.  Time for an upgrade!