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pwilliams-313-Aquamarine
13-Aquamarine
October 19, 2010
Question

9.1 M060 on Windows Server 2008 R2 Login Problem

  • October 19, 2010
  • 4 replies
  • 904 views
I have a fresh OOTB installation of WC 9.1 M060 on a Windows Server 2008 R2 machine. I have configured Apache, Tomcat, Windchill, and WindchillDS as Windows services. I am unable to login to WC from a client machine. However, I can successfully login when I am on the server itself. When on the client I can browse to the Tomcat and Info*Engine validation page (http://<servername>/Windchill/infoengine/jsp/examples/VerifyIE.jsp) and I get prompted for a user/pass and all validation works fine. Additionally I can browse to the test.html (http://<servername>/Windchill/wtcore/test.html) and all "Authenticated" links work fine. Only when I try and browse to WC itself I am not prompted to authenticate and I get a page that says "There is a problem with this web page...bla bla bla". I do see the PTC logo but that's it. Am I missing something in the Apache configuration such as a resource in the app-Windchill-AuthRes.xml file? Oh, virus scanning and firewall are turned off as well and no errors show up in the Apache or Tomcat logs.

Patrick Williams
Sr. Systems Engineer II
Mechanical Engineering Solutions
Missile Systems
Raytheon Company

+1 520.545.6995(business)
+1 520.545.6399(fax)
-

TU/M12/8
6221 S Palo Verde Rd
Tucson, AZ 85706USA
www.raytheon.com

4 replies

avillanueva
avillanueva23-Emerald I
23-Emerald I
October 19, 2010
Additional test. From Windchill command prompt, try:

windchill wt.auth.Authentication



Should prompt for login.


D
ddemay1-Visitor
1-Visitor
October 19, 2010
Tried putting tomcat and apache into debug mode?


Sent from my Verizon Wireless BlackBerry
T
TylerJ.Nielsen1-Visitor
1-Visitor
October 19, 2010
Sorry about that last email, I see it is now supported. Do you have UAC turned off? We had a lot of issue with that blocking Apache and Tomcat when we started with Server 2008.

Tyler
P
pwilliams-313-AquamarineAuthor
13-Aquamarine
October 19, 2010
That works too.

Additionally, R2 is supported. Check the matrices.


I think the problem is that what the PSI picked up for the DNS name isn't
what really is in the DNS. It missed part of the domain name.

PATRICK S WILLIAMS
Information Technology
Mechanical Engr Solutions
Missile Systems
Raytheon Company

+1 520.545.6995 (office)
+1 520.446.0244 (pager)
+1 520.545.6399 (fax)
-

6221 S Palo Verde Rd
Tucson, AZ 85706-5093 USA
www.raytheon.com

Follow Raytheon On




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