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AK_102427041-Visitor
1-Visitor
April 21, 2025
Solved

Corp LDAP integration with Windchill

  • April 21, 2025
  • 3 replies
  • 644 views
I am using Windchill PDMLink Release 12.1 and Datecode with CPS 12.1.1.4

Our intension is to integrate Corp Active Directory with Windchill. So I followed Article to https://www.ptc.com/en/support/article/CS29454#4 to configure access to an additional LDAP Directory in Windchill. After doing all the steps given in the Article I'm unable to login to the server, I tried to login to wcadmin but still not able to login. Error message shows in log "Nested exception is: wt.org.OrganizationServicesIEException: javax.naming.CommunicationException: corpldap.mydomain.com:389"
    Best answer by Jimwang

    To configure Windchill with Active Directory, you can refer to article https://www.ptc.com/en/support/article/CS29445.

    Per the message "javax.naming.CommunicationException: corpldap.mydomain.com:389", make sure your Windchill machine can connect to your AD server "corpldap.mydomain.com" via the port 389, otherwise, you may try other port like 3268 or check your AD admin.

    3 replies

    avillanueva
    23-Emerald I
    avillanueva23-Emerald I
    23-Emerald I
    April 22, 2025

    Are you integrating just the webserver or did you also change your ie settings to connect to the same LDAP?

    M
    MM_18070281-Visitor
    1-Visitor
    April 22, 2025

    According to PTC, this is a port issue.  Most likely, the port is blocked by firewall.
    https://www.ptc.com/en/support/article/CS389562


    With Active Directory, use ports 3268 (LDAP) or 3269 (LDAPS).  The generic 389 and 636 ports don't provide access to the global catalog, which is commonly needed for Windchill LDAP integrations.

    FYI: It is a recommended practice to validate the corporate LDAP connection information provided by IT in an LDAP client like Apache Directory Studio before integrating.  It is best to know the server can connect to the LDAP server with the provided information before getting into a Windchill configuration debugging session.
     

      J
      Jimwang16-PearlAnswer
      16-Pearl
      April 24, 2025

      To configure Windchill with Active Directory, you can refer to article https://www.ptc.com/en/support/article/CS29445.

      Per the message "javax.naming.CommunicationException: corpldap.mydomain.com:389", make sure your Windchill machine can connect to your AD server "corpldap.mydomain.com" via the port 389, otherwise, you may try other port like 3268 or check your AD admin.

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