Corrupted data

Hi all,

I know that probably no one can help on this but I need to vent and get your input.

We installed PP about 1-2 months ago and since then, we have good and bad weeks. We are importing our parts as a needed in PP. Lately, we have corrupted data like crazy. The assemblies open fine from the old server, saved in PP, works fine for a while (2-3 sync) and then boooom. An assembly won't open. We had 5 major assemblies in the last week. Even an SPR with PTC with a fixed one (not really, we can't even backup the fixed assembly any where, Proe Exits.

Some of the issues seems to be ProE related, some more PP.

We even have some issues where a assembly is saved, and next time we open it, it's now a generic of a family table with all the components added to the table ??? How weird is that ?.

I rarelly log calls at PTC, 1 every 2 months or less. I now have 7 opened in the last month.

Ok well, after loging 4 calls this morning and loosing another 2 hours or debugging assemblies, I'll try to work around all those issues and get back to work.

Where's my job # in my timesheet for 'timelost' ? It's hard to explain to management what's going on ?

if anyone as any suggestions or comments. Feel free.

Regards,

Marc