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A
Arpit-Singh15-Moonstone
15-Moonstone
November 22, 2019
Question

For the customers planning upgrade to Windchill 11.1 and above (Windchill Licensing)

  • November 22, 2019
  • 2 replies
  • 3377 views

 

  • ** Pre-requisite **:
    • All the security audit events should be turned on, few months before using the Windchill License Usage Reporting Utility.
    • See CS208355 for more information.

 

  • Features:
    • Only a Site Administrators will have ability to run this utility.
    • Perform an audit of license usage
    • Map users to specific license group
    • Plan purchase of licenses
    • Ensure license compliance

    2 replies

    T
    23-Emerald IV
    TomU23-Emerald IV
    23-Emerald IV
    December 4, 2019

    Curious if anyone else has run this utility and if the results seem accurate.

     

    I've run it twice, once for each license model, and I'm not finding the results very useful.  Many users are missing from the report and the same users are shown consuming different licenses depending on the license model it's run under.  This does not reflect reality in our company where the CAD users are consuming PDMLink (module) licenses and almost everyone else is consuming View/Print Only (navigate) licenses.  Either the tool isn't capable of making that distinction or I'm not running it correctly...

    J
    JHall1-Visitor
    1-Visitor
    December 4, 2019

    So far I've really seriously struggled with PTC and this reporting requirement.  It has been a real (a REAL) hassle to get them to start the reporting process in preparation for next June when we want to upgrade to 11.1. 

    As to the reports results, so far very disappointing and not useful.  I'm hoping the next report is better.

     

    James

    Windchill 11.0 M030 CPS16

      M
      22-Sapphire I
      MikeLockwood22-Sapphire I
      22-Sapphire I
      December 6, 2019

      I read the CS carefully - it says ambiguously to enable "all" the security audit events without really identifying.  Dangerous to enable all.  Created a tech support case - went round and round trying to determine exactly what to enable in configAudit.xml.  Still don't know. Would appreciate anyone posting their configAudit.xml file with comments about which directly relate to the report.

      thanks

      T
      23-Emerald IV
      TomU23-Emerald IV
      23-Emerald IV
      December 6, 2019

      CS208335 is confusing (at least Method 1 is) because there are multiple sections in the XML file that match the section being referred to:  <ConfigEntry class="" enabled="false">.

       

      There are five different sections that match this string in my XML file, but the article makes it sound like there should only be one.  In my case I only changed the first section, the one dealing with logins, to "true".  Who knows, maybe that's why my report is wonky.

        A
        Arpit-Singh15-MoonstoneAuthor
        15-Moonstone
        December 7, 2019

        Great feedback and your assumption about the report is also correct.

         

        In CS208355 all the entries like > 

        <ConfigEntry class="" enabled="false">  

        should be change to 

        <ConfigEntry class="" enabled="true">

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