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vivek28-Gravel
8-Gravel
May 3, 2025
Solved

How to reconnect users post Windchill upgrade, as users showing disconnected.

  • May 3, 2025
  • 2 replies
  • 479 views

Version: Windchill 12.1

 

Use Case: Hi All, We have upgraded the Windchill ( in source AD is integrated), post upgrade is completed we integrated with AD, we tried to use PTC bulk reconnect utility but it's unable to find source jndi adapter, but when we Re manually reconnect the user from ui, it's getting connected, but we have 2000 users, it's difficult to go with manual approch. Is any automatic approch to achieve this.


Description:

Reconnect users

Best answer by Fadel

take a look at https://www.ptc.com/en/support/article/CS366586 

2 replies

Fadel
Fadel23-Emerald IAnswer
23-Emerald I
May 6, 2025

take a look at https://www.ptc.com/en/support/article/CS366586 

Buiꓘa
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vnamboodheriCommunity Manager
Community Moderator
May 12, 2025

Hello @vivek2, 

 

It looks like you have a response from a PTC Support Engineer. If it helped to answer your question please mark the reply as the Accepted Solution. 
Of course, if you have more to share on your issue, please let the Community know so other community members can continue to help you.

Thanks,
Vivek N.
Community Moderation Team.

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