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7-Bedrock
Jun 14, 2019 1:40 PM UTC
Question

Implementing 2-Factor authentication with Windchill

I got this request from a partner who asks if there is anyone in PTC or Partner community who implemented a 2 steps verification of Windchill authentication? The process is something like:

  1. The user submits his credentials
  2. The systems sends an SMS with a OTP or asks to enter one generated by a mobile app
  3. The system asks to enter the OTP before letting the user access the system
I don't think we support anything OOTB, but maybe someone integrated a third party solution workiing with Windchill or our SSO architecture supporting this process.

10 replies

avillanueva
23-Emerald II
Jun 17, 2019 5:31 PM UTC

We implemented two factor with a product called WikiD.  Not a big fan of it but it works.  Token is provided by a passcode generator registered to a user and PC pair.  We are looking at a replacement with Duo. My experience with Duo is that is supports RSA token and mobile phone, text or email verification.

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avillanueva
23-Emerald II
Oct 14, 2019 4:10 PM UTC

We recently change to DUO for 2FA.  The first check is Active Directory. The ldap proxy then checks the DUO credentials and if not provided, does a push to mobile device or office phone.  Works well.  We will be testing form based authentication as an alternate if there are improvements in that manner.

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10-Marble
Apr 22, 2021 9:31 AM UTC

Hi,

Can you please share some details around your implementation. We are planning to do the same.

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13-Aquamarine
Jun 21, 2019 12:14 PM UTC

Hi evacca,

 

please take a look at the following link: https://prambanan-it.com/en/products/windchill-2-factor-authentication/

 

 

Regards

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