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HenriMarchal2-Explorer
2-Explorer
September 9, 2011
Solved

Impossible to upload content in documents

  • September 9, 2011
  • 1 reply
  • 6024 views

Hello,

I've got a bug on my Windchill instance. It was working before, but now, when I try to add a content (a file) to a new document, or if I try to replace the content of an existing document, I've got this error message:

An error occured while uploading the file. Please contact your administrator. Error: [object Error]

I've got nothing in the logs of Tomcat or Windchill...

The vault seems ok. It is possible to read the content of documents created before this bug.

It doesn't sound to be an ACL topic because the wcadmin user has got the same issue.

Have you ever met this kind of problem ?

Cheers,

Henri Marchal

Best answer by DanielSinacki

Hi,

I think it is simillar problem that I have some time ago. It is Java applet secuirity update in version above J2SE 1.6.0_18.

Despite that PTC software matrix says that java 1.6.0_15/16 and above are OK you will have this problem with all version above 1.6.0_18.

You can solve it in two ways.

- Decrease Java version to 1.6.0_18 on the client

- In Windchill (wcadmin) -> Preference Manager -> Exspand Attachments branch and find File Upload Mechanism -> Edit preference and set value to "Use basic browser functionality to select and upload files" (this will affect all users!)

Regards

1 reply

D
DanielSinacki1-Visitor
1-Visitor
September 9, 2011

Hi Henri,

What is your Java version of the client and server. How you attach the file - drop down way or via brows?

Regards.

H
HenriMarchal2-ExplorerAuthor
2-Explorer
September 9, 2011

hello Daniel,

for the server: J2SE 1.6.0_18

for the client: J2SE 1.6.0_24-b07

And I attach file via brows.

Thank you.

D
DanielSinacki1-VisitorAnswer
1-Visitor
September 9, 2011

Hi,

I think it is simillar problem that I have some time ago. It is Java applet secuirity update in version above J2SE 1.6.0_18.

Despite that PTC software matrix says that java 1.6.0_15/16 and above are OK you will have this problem with all version above 1.6.0_18.

You can solve it in two ways.

- Decrease Java version to 1.6.0_18 on the client

- In Windchill (wcadmin) -> Preference Manager -> Exspand Attachments branch and find File Upload Mechanism -> Edit preference and set value to "Use basic browser functionality to select and upload files" (this will affect all users!)

Regards

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