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ebonneville1-Visitor
1-Visitor
October 2, 2013
Question

Internal Requests Workflow

  • October 2, 2013
  • 1 reply
  • 993 views

Hi all,

 

as we have a specific team to collect declarations from suppliers, I am looking at the best way to manage the "internal" requests needs coming from our business units to our data collection team.

 

The ideal situation would be for me to manage it directly within WPA, to avoid dupplicates and rationalize the work, kill excel files...

 

But we face some missing basic workflow features such as

  • Requester Priority
  • Acknowledgement

 

Are they any PTC plan to strengthen the internal worflow management?

 

Many thanks

1 reply

M
MarkWilliford14-Alexandrite
14-Alexandrite
October 7, 2013

Eric

Would you be able to clarify on the "internal" request process that you are describing? Right now, I am unclear if your request does relate to any work we are identifying for future releases.

For example, are the business units requesting the data collection team to work on gathering data for specific supplier parts related to their products? If so, are you looking to track these specific supplier part requests back to one or multiple internal departments that made the original request?

Mark

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