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BA_98485831-Visitor
1-Visitor
March 9, 2021
Solved

Local Creo 4.0 files lost when changing Windchill server settings

  • March 9, 2021
  • 2 replies
  • 4749 views

I started working with Creo 4.0 at a new company without Windchill being configured correctly.

Already some 3D parts were made and saved in the local (windchill) workspace.

 

After a few days the Windchill server location was changed and I lost all my 3D parts and assemblies.

 

Is there any way to recover these files? It was about a week work, so that would be nice.

 

Thank you in advance.

Best answer by BenLoosli

I looked in my .pdm10/.cache2008/<servername> folder and the files are named beginning with 'lid'.

Search your drive for lid* files. Mine have a .wfcont extension.

Opening in Notepad and I can see the header information.

 

2 replies

C
Chris321-Topaz I
21-Topaz I
March 9, 2021

When you say that the sever location changed did the .wf folder location change or did the sever path just change?

 

The default .wf folder location is c:\Users\Your_User_Name\Application Data\PTC\ProENGINEER\ Wildfire\

 

It is somewhat common to change this with an environment variable or a startup script using the PTC_WF_ROOT variable. You could go back and check the default location for any files there.

 

Creo stores windchill files as .lid and .sid files. The .lid files are locally modified files. You can open them up with a text editor and in the header it will give you the Creo filename and extension (.prt, .asm)

 

Someone wrote a app a while back that was unoffical that you could look into as well. I haven't tried to use it in some time. More info here:

https://community.ptc.com/sejnu66972/attachments/sejnu66972/Windchill/21639/1/WC_FileRecovery%202%20User%20Guide.pdf

    B
    BA_98485831-VisitorAuthor
    1-Visitor
    March 9, 2021

    Dear Chris,

     

    Strangely enough I don't find the folder location that you stated. Nowhere I can find a PTC or Wildfire or Windchill folder (I have view hidden files enabled).

     

    Furthermore, when I tried to look for .sid or .lid files, I couldn't find any of them on my C-drive.

     

    I'm going to try the last solution that you stated, the application. I'm not sure it will work on my version of Windchill (which I am unable to find).

     

    Thank you already for the quick help.

    C
    Chris321-Topaz I
    21-Topaz I
    March 9, 2021

    I think with Windows 10 "Application Data" was renamed to be "AppData" and it is a hidden folder.

     

    Also I should have noted that you can just rename the .lid files to be .prt or .asm files and they will work perfectly fine. If you can't find the .lid and .sid files then the app I linked to isn't going to help you. Its often easier to just open the .lid files (sorted by date) one by one rather than to use the app I linked to.

    B
    23-Emerald III
    BenLoosli23-Emerald III
    23-Emerald III
    March 9, 2021

    Sounds like your system admin has no idea what they are doing!

    I ALWAYS have my users check everything in and remove the cache files before doing a system rehost/rename.

    Never trust IT to manage your Windchill system unless they have been trained in Windchill system administration. It is not a straight forward application like MS Office! It has a lot of nuances to making it work and even more when it comes to moving the system and its files.

    I have been using and administrating Windchill since V6.2.6 in 2003, now on 11.0 m030 with 11.1 m020 coming soon, and I am still learning new tricks to making Windchill perform better.

    B
    BA_98485831-VisitorAuthor
    1-Visitor
    March 9, 2021

    Unfortunately I am new at this company and wasn't aware what the capabilities were of the person who was trying to help me out.

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