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1-Visitor
January 19, 2011
Question

New Install Method Server will not start

  • January 19, 2011
  • 4 replies
  • 1970 views

We have a development Windchill server running Windchill 9.1 M040. The error below is what you see when you try to access the PTC login page after starting Windchill from the Windchill Shell.


The error we get is the standard H-ttp status 500 he server encountered an internal error
The server manager dialog window shows -start of method server timed out

Below is the log from the method server startup. It shows the following events I think are relevant. Attached is the full log.

wt.services.ManagerException: Could not initialize Auditing service.
2011-01-18 15:53:11,091 INFO [main] wt.method.server.shutdown.services - All managers shut down.
2011-01-18 15:53:11,091 ERROR [main] wt.method.server.startup.services - Unable to start all managers.
2011-01-18 15:53:11,107 FATAL [main] wt.method.server - MethodServerMain abort
wt.services.ManagerException: Unable to start all managers.
Nested exception is: (wt.services.servicesResource/21) wt.services.ManagerException: Unable to start manager: "wt.audit.AuditService" with implementation class: "wt.audit.StandardAuditService"
Nested exception is: wt.services.ManagerException: Could not initialize Auditing service.

So seems like there is a problem with the Auditing service in the method server which is aborting the startup.

4 replies

22-Sapphire I
January 19, 2011
Oracle listener not running
1-Visitor
January 19, 2011

BTW we are running SQL 2005 SP2

Thanks

10-Marble
January 19, 2011
Jeremy,

Initialize Auditing Service...... comes up sometimes with an incorrect start order.

Shutdown everything. Confirm in Task Manager


0. SQl Started on Your SQLServer


1. Start the WindchillDS LDAP First

2. Then Start Apache, Tomcat and then Windchill

Brian
1-Visitor
January 19, 2011
We appreciate your input.
Unfortunately the reboot didn't work. Since we have SQL, is there an equivalent to the Oracle listener that may not be running?

Thanks,

Jeremy