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Aaronm8714-Alexandrite
14-Alexandrite
August 13, 2012
Solved

Server works, connects in Creo then fails

  • August 13, 2012
  • 1 reply
  • 1376 views

I am able to log into the website using a web browser with no problems. However, when I tried to add the server in Creo it pops up a window asking for credentials (obviously the server is working up to this point) then when I type in the information it loads for a second and then tells me the server location is invalid. Now if I try to add the server again, it does not ask for any credentials, it just says server location is invalid. If I type in a wrong password, the dialog will pop back up asking for the info again.

I'm lost and we are a team of 2 people so we have no support IT staff to assist with this...

Thanks,

Aaron

Best answer by Aaronm87

FYI - Solved this Issue. Turns out it was a version conflict. I updated creo and Pro/Intralink to the most recent date codes and this resolved my issues.

1 reply

A
Aaronm8714-AlexandriteAuthor
14-Alexandrite
August 14, 2012

Just thought I would throw this out there.

I ran a windchill shell and tested the 'windchill wt.auth.Authentication' command. I tried and it gave me some errors, after running the same command 3-4 times, it eventually worked and hasn't appeared to give the same error over again.

A
Aaronm8714-AlexandriteAuthorAnswer
14-Alexandrite
August 16, 2012

FYI - Solved this Issue. Turns out it was a version conflict. I updated creo and Pro/Intralink to the most recent date codes and this resolved my issues.

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