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Bob11-Visitor
1-Visitor
January 24, 2012
Solved

Windchill - EPM Document Master object is not unique ??

  • January 24, 2012
  • 2 replies
  • 19790 views

Hello. We have just moved from Intralink 3.4 to Windchill 10.0. We did this yesterday. As expected, we are encountering some bumps in the road. Most of our issues are because we are all learning a new system. Overall, the system seems to be working the way it should, and we are just experiencing problems because we don't know what we're doing.

But we have one problem that we can't seem to overcome. More than once, we've gotten errors when trying to upload a new object. Here are the steps taken leading up to this:

We create a new .prt which has an associated .drw. We are able to upload the .prt but are unable to upload the .drw file. There is an error message saying "Upload failed. See event manager for details." Okay, so checking the event manager, I see that the error says "EPM Document Master - xxxxx.drw is not unique". It sounds as though it thinks that an object with this name already exists in the database. But that is definitely not the case. I have searched, and there is nothing with this name. The part number also includes a job number that is unique within our company, so I just know that there's nothing with this part number in the database already. And it hasn't happened with one isolated item. It has happened three times already in two days. In all cases, we are able to upload the .prt file but got this error with the .drw file.

Does anybody have any idea what this error means or how we can get past it? We are a day and a half into our Windchill life, and other than this, things are going fairly smoothly. But not being able to check in new drawings is a big deal!! Help!!

Thanks...

-Bob

Best answer by Bob1

That wasn't the problem, but thanks for answering. It turns out that it was a Windchill prference to drop the file extension, thus making the Number non-unique. Changing the preference fixed the problem. Thanks...

2 replies

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Bob11-VisitorAuthor
1-Visitor
January 24, 2012

Replying to my own post...

This seems to be because the .drw and the .prt have the same name (minus the extension, of course). If I create the drawing while giving a different name, then it uploads just fine. Actually, it seems to be the "Number" column that is having a conflict. Before Windchill, we never used "Number". Apparently Windchill is trying to auto-assign the same "Number" to both the part and the drawing. Does anybody know of any way to keep that from happening? Thanks again...

-Bob

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    22-Sapphire I
    MikeLockwood22-Sapphire I
    22-Sapphire I
    January 25, 2012

    Don't fill in .PRT or .DRW - system fills those in automatically.

    B
    Bob11-VisitorAuthorAnswer
    1-Visitor
    January 25, 2012

    That wasn't the problem, but thanks for answering. It turns out that it was a Windchill prference to drop the file extension, thus making the Number non-unique. Changing the preference fixed the problem. Thanks...

    B
    BuddyHudson1-Visitor
    1-Visitor
    February 9, 2012

    Hey Bob,

    Is this the preference your talking about:

    Name :

    Auto Associate Truncate Name File Extension


    ?????

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      Bob11-VisitorAuthor
      1-Visitor
      February 9, 2012

      Buddy-

      Yeah, I believe that was it. I think there was also one for Number in addition to Name. We now have both of those set to 'No', and we haven't had any more issues...

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