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16-Pearl
March 5, 2026
Solved

Windchill Install: LAX_VM is not set to Java 21 or later

  • March 5, 2026
  • 3 replies
  • 215 views

Version: Windchill 13.1

 

Use Case: installing windchill


Description:

I am trying to install Windchill 13.1 on Windows Server 2025 Datacenter.

But when I start "solution installer", I get the error message, that "LAX_VM is not set to Java 21 or later".

 

Amazon corretto JDK 25 is installed. 

 

I found that in this forum https://community.ptc.com/t5/Windchill/Error-installing-Windchill/td-p/926025, which points to this

https://www.ptc.com/en/support/article/CS341598?source=search&_gl=1*wu9ndk*_gcl_au*MjEzNTM5NDc2Ny4xNzcyNzAyODAx*_ga*MTY5OTM5MTYyMy4xNzcyNzAyODAw*_ga_7NMP2MSYPM*czE3NzI3MTc1MzYkbzIkZzEkdDE3NzI3MjIzODMkajYwJGwwJGgw

and this

https://www.ptc.com/en/support/article/CS356999?source=search&_gl=1*wu9ndk*_gcl_au*MjEzNTM5NDc2Ny4xNzcyNzAyODAx*_ga*MTY5OTM5MTYyMy4xNzcyNzAyODAw*_ga_7NMP2MSYPM*czE3NzI3MTc1MzYkbzIkZzEkdDE3NzI3MjIzODMkajYwJGwwJGgw

 

Unfortunately, none of the solutions provided by ptc work. 

 

 

Best answer by mmeadows-3

The "or later" means patches within the Java version, not later Java versions.  Please use the same Java version that Windchill 13.1 supports (21).

3 replies

Fadel
23-Emerald I
March 5, 2026

Make sure LAX_VM is added to  system variables

Buiꓘa
16-Pearl
March 5, 2026

The "or later" means patches within the Java version, not later Java versions.  Please use the same Java version that Windchill 13.1 supports (21).

Mat16-PearlAuthor
16-Pearl
March 11, 2026

Thanks! That did the trick.

 

13-Aquamarine
March 6, 2026

@Mat 

The issue is related to your java version. use the version mentioned in the software matrix https://release-advisor.ptc.com/releaseMatrix?releaseId=2272