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ptc-66939971-Visitor
1-Visitor
October 14, 2014
Solved

Windchill logout?

  • October 14, 2014
  • 5 replies
  • 20560 views

We share a couple of laptops. On one, Google asked if we wanted the password saved after logging into Windchill. This seems to have locked us into a member account, since we can't find a logout button anywhere.

Looking at similar discussions, I'm not the only one looking. So how do I log out?

    Best answer by JSchrader

    All,

    GSO did provide us a method to logout for testing purposes that has worked very well for us. Find the steps in the attached document on how to add a bookmark to Firefox or IE.

    Jason Schrader

    Kalypso

    jason.schrader@kalypso.com

    5 replies

    A
    AL_ANDERSON12-Amethyst
    12-Amethyst
    October 14, 2014

    You close all browsers in your current session to log out.

    On a separate, but released note, you can open a browser in a new session to log in from the same computer as a different user.

    L
    lsrutkowski1-Visitor
    1-Visitor
    October 16, 2014

    If you had Chrome/Firefox/IE remember the password, closing out the browser may not prevent the immediate log-in with the wrong account (assuming the browser has been set to immediately log-in with that user/pass). Before trying to log-in with another users, you will need to make sure that the user/pass combo has been deleted from the "remembered" list in the browser (the location of this list varies by browser and version, but a quick search can find you a how-to).

    Unfortunately, as far as I know, Windchill still does not have a "logout" button or command of any sort. The only way to log a user out of Windchill is to close all of the browser windows in the current session.

    S
    sm_011-Visitor
    1-Visitor
    October 16, 2014

    The only method of supporting Logout in Windchill that I am aware of, is implementing Forms Based Authentication with Windchill. You can learn more about this in the Authentication topic of the Windchill HelpCenter.

    Without implementing FBA, Al and Larry's suggestions are spot on. Tell the brownser to "Never" remember the password for your Windchill site and use the "New Session" option to launch a fresh browser window that you can log in with a different user.

      J
      JSchrader1-VisitorAnswer
      1-Visitor
      October 17, 2014

      All,

      GSO did provide us a method to logout for testing purposes that has worked very well for us. Find the steps in the attached document on how to add a bookmark to Firefox or IE.

      Jason Schrader

      Kalypso

      jason.schrader@kalypso.com

        S
        21-Topaz I
        STEVEG21-Topaz I
        21-Topaz I
        March 6, 2015

        That works great. However, if you are logged in to several place, then it logs you out of all of them. In this session I am logged in to this site (obviously) and to PDMLink. It logged me out of PDMLink AND this site.

        L
        LoriSood23-Emerald I
        23-Emerald I
        October 17, 2014

        Noah,

        It looks like you got a lot of good replies. Did any of them work for you?

        B
        BjoernRueegg17-Peridot
        17-Peridot
        October 28, 2014

        I read this question not the first time and I still don't understand why PTC is not able to provide a logout command. It still could be made visible with a preference. There are some examples why a user needs to logout.

          J
          jessh12-Amethyst
          12-Amethyst
          October 28, 2014

          If you need logout, then you should be on 10.1 M010 or higher and using form-based authentication.

          The HTTP basic authentication protocol does not actually support any notion of "logout". "logout" with HTTP basic authentication thus requires browser specific hacks and is not supported in the product itself.

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