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mkohn4-Participant
4-Participant
November 17, 2025
Solved

Windchill upgrade inplace upgrade possible from version 12.0.0.3?

  • November 17, 2025
  • 5 replies
  • 773 views

Version: Windchill 12.0

 

Use Case: Hello, Is it possible to go directly to Windchill 13.1 from 12.0.0.3 using the same server or do I need to migrate to a new server? Is there any guide to follow that has that scenario? Thanks in advanced.


Description:

Just starting to research the process. 

    Best answer by BenLoosli

    According to this PTC document, it is not possible.

    Windchill Supported Update/Upgrade Paths

     

    You should upgrade to 12.0.2.x then 12.1.2.x from there you can go to 13.1.2.x.

     

    5 replies

    B
    23-Emerald III
    BenLoosli23-Emerald IIIAnswer
    23-Emerald III
    November 17, 2025

    According to this PTC document, it is not possible.

    Windchill Supported Update/Upgrade Paths

     

    You should upgrade to 12.0.2.x then 12.1.2.x from there you can go to 13.1.2.x.

     

      M
      mkohn4-ParticipantAuthor
      4-Participant
      November 19, 2025

      yeah, I thought it was something like that. My last upgrade was from 11.1 to 12.0.0.3 đŸ˜

       

      avillanueva
      23-Emerald I
      avillanueva23-Emerald I
      23-Emerald I
      November 17, 2025

      Well, I can answer the upgrade in place part. That is a no. The upgrade process has you switching to a new server. The OS version often change to newer versions so you want to in the support window for those. The upgrade process is mainly a DB upgrade but since also need to install a base version of the target, you cannot operate that on the same host as production. Typically, this is a rehearsal instance off to the side. Then, take a look at what @BenLoosli linked you since it has the hops you need to make to get to 13.1. 

        T
        23-Emerald IV
        TomU23-Emerald IV
        23-Emerald IV
        November 17, 2025

        Technically you can do the upgrade on the same physical server (if the operating system meets the compatibility requirements), but it's not very practical since you would need to shut down the production instance of Windchill while you are installing the new version(s) and then working though the upgrade process.  It's much simpler to do the upgrade on a separate physical server so production is not impacted while you're working through the upgrade rehearsals.  

        M
        mkohn4-ParticipantAuthor
        4-Participant
        November 19, 2025

        See from above, we did an upgrade from RH 7 to RH8 while upgrading from 11-12 using separate servers going up the dev ops stacks of environments. Back then, I had a team I was working with. Currently, there is only myself. â˜šī¸

        J
        Jimwang16-Pearl
        16-Pearl
        November 18, 2025

        For upgrade, you have to consider the software matrix and supported upgrade path before the upgrade.

          M
          Mat16-Pearl
          16-Pearl
          March 13, 2026

          My opinion to Windchill upgrades:

           

          For the users, Windchill upgrades should be possible in "stealth" mode. Where users only notice it, by some sort of new look in the GUI.

          For the admins, which mostly are just creo seniors in smaller businesses, the upgrade process should be easy and straight forward. Like a "more serious" CPS - Update.

           

          But PTC "solution" is, that users are forced to switch their Creo installation from one Windchill - Server to another. If You are working on a time critical project, that kind of interruption can really be an issue.

          The admins are forced to build up redundant systems (database server, application server ) with redundant MS-licenses. 

          Installing, configuration and migrating is designed by PTC so poorly, that there is no way to get this done without an PTC-consultant, which comes with an extra price tag.

          I get it, PTC. Why improving Your backend-software-experience, when You and Your army of resellers can make some good money by clearing that minefield You prepared for Your customers.

          Sure, You could switch to "Windchil+" and let PTC take Your data hostage host Your data. 

          R
          rhart16-Pearl
          16-Pearl
          March 13, 2026

          The upgrade procedure makes me so nervous and stressed so I do it the same way every time, often doing extra steps that aren't strictly necessary just because I know that will work or I will have backout plan if something went wrong!

           

          e.g even if the new version doesn't require a OS upgrade, or could be upgraded in-place - I would use a new server anyway.

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