Question
Workspace data loss
PDMLink 9.1 - Creo 2.0 M110 - Had an odd issue with a user that almost resulting in two days loss of work. The user indicated that a check in failed. Later they noted that they were not able to load a top level assembly drawing. I found out that the workspace somehow took the assembly drawing file and saved it down on top of the assembly drawing. I am referring to the LID_ files in the workspace cache. So to the user, two days of work was lost.
We ended up going to the vaults on the server and was able to find a copy of the file, phew. Workspace and local connection was cleared and recreated so the user could continue. As I go back to PTC, I was wondering if anyone has seen this, specifically where the workspace mixes up the LID files in the local cache.
Antonio Villanueva - Sr. Software Engineer - ISR Systems
UTC AEROSPACE SYSTEMS
100 Wooster Heights Road, Danbury, CT 06804
Tel: +1 203 797 5682
antonio.villanueva@utas.utc.com<">mailto:antonio.villanueva@utas.utc.com> www.utcaerospacesystems.com
CONFIDENTIALITY WARNING: This message may contain proprietary and/or privileged information of UTC Aerospace Systems and its affiliated companies. If you are not the intended recipient please 1) do not disclose, copy, distribute or use this message or its contents, 2) advise the sender by return e-mail, and 3) delete all copies (including all attachments) from your computer. Your cooperation is greatly appreciated.
We ended up going to the vaults on the server and was able to find a copy of the file, phew. Workspace and local connection was cleared and recreated so the user could continue. As I go back to PTC, I was wondering if anyone has seen this, specifically where the workspace mixes up the LID files in the local cache.
Antonio Villanueva - Sr. Software Engineer - ISR Systems
UTC AEROSPACE SYSTEMS
100 Wooster Heights Road, Danbury, CT 06804
Tel: +1 203 797 5682
antonio.villanueva@utas.utc.com<">mailto:antonio.villanueva@utas.utc.com> www.utcaerospacesystems.com
CONFIDENTIALITY WARNING: This message may contain proprietary and/or privileged information of UTC Aerospace Systems and its affiliated companies. If you are not the intended recipient please 1) do not disclose, copy, distribute or use this message or its contents, 2) advise the sender by return e-mail, and 3) delete all copies (including all attachments) from your computer. Your cooperation is greatly appreciated.

