11-Garnet

Question

Unable to create custom Service Effectivity

Forum|Forum|26 days ago
April 27, 2026
1 reply
20 views

Unable to create Custom Service Effectivity even custom type registered in serviceEffectivityConfig.xml and custom type attribute created in Service Effectivity type .

ServiceEffectivitiyConfig.xml ---serialNumberNModel is custom type.

<?xml version="1.0" encoding="UTF-8"?>
<ServiceEffectivity>

<ServiceEffectivityTypes>

<ServiceEffectivityType name="serialNumber" renderer="com.ptc.arbortext.windchill.serviceEffectivityFilter.client.ui.renderers.configTypes.SerialNumberConfigType"/>

<ServiceEffectivityType name="date" renderer="com.ptc.arbortext.windchill.serviceEffectivityFilter.client.ui.renderers.configTypes.DateServiceEffConfigType"/>

<ServiceEffectivityType name="serialNumberNDate" renderer="com.ptc.arbortext.windchill.serviceEffectivityFilter.client.ui.renderers.configTypes.SerialNumberDateConfigType"/>

<ServiceEffectivityType name="serialNumberNModel" renderer="com.ptc.arbortext.windchill.serviceEffectivityFilter.client.ui.
renderers.configTypes.DefaultCustomConfigType" effectivityType="com.ptc.arbortext.windchill.siscore.serviceeff.ServiceEffectivity"/>
</ServiceEffectivityTypes>

<ServiceEffectivityInstance objectType="wt.part.WTPart,wt.part.WTPartMaster,
wt.part.alternaterep.WTPartAlternateRep, wt.epm.EPMDocument, wt.epm.EPMDocumentMaster,
wt.doc.WTDocument, wt.doc.WTDocumentMaster">
<csvalid serviceeffectivitytype="serialNumber"/>
<csvalid serviceeffectivitytype="date"/>
<csvalid serviceeffectivitytype="serialNumberNDate"/>
<csvalid serviceeffectivitytype="serialNumberNModel"/>
</ServiceEffectivityInstance>

<ServiceEffectivityInstance objectType="com.ptc.arbortext.windchill.partlist.PartList"
objectGroup="Windchill.SISPartCatalog">
<csvalid serviceeffectivitytype="serialNumber"/>
<csvalid serviceeffectivitytype="date"/>
<csvalid serviceeffectivitytype="serialNumberNDate"/>
<csvalid serviceeffectivitytype="serialNumberNModel"/>
</ServiceEffectivityInstance>

<ServiceEffectivityContextTypes>
<Type>wt.part.WTPart</Type>
</ServiceEffectivityContextTypes>

</ServiceEffectivity>

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Hi AA_9841156,

Thank you for your question.

Your post has not yet received any response. I am replying to raise awareness. Hopefully, another community member will be able to help.

Also, feel free to add any additional information you think might be relevant. It sometimes helps to have screenshots to better understand what you are trying to do.

Thanks,
Vivek N
Community Moderator.