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sjenkins1-Visitor
1-Visitor
January 4, 2017
Solved

Creo 2.0- 5 day download speed/faliure

  • January 4, 2017
  • 2 replies
  • 4077 views

I tried downloading Creo 2.0 using the Download Manager and successfully started the download, but is was downloading at a rate of 66.2 Kbs per second. I did the math and found that at that rate, the download wouldn't be done for a little over 5 days. I know it not a problem with my router. I tested it and my connection speed is running at 200 Mb down 10 Mb up. I then ran a speed test to Massachusetts around where PTC headquarters is located and got an adjusted 15 down/up routing speed.

In addition to that, yesterday on the 4th when the routing was fine, each and every time it would nearly complete the download I would get an error message stating that my download was interrupted before saying that it couldn't download completely.

Anybody know what's wrong?

Best answer by MartinHanak

Hi,

do you know that Download Manager button works properly only in case that:

  • you use Firefox browser
  • you installed Java JRE

Note: The problem of incomplete download can be related to Antivirus software, which probably starts checking 4GB zip file and because of long time to finish its check, download crashes (timeout expires).

MH

2 replies

I
Inoram14-Alexandrite
14-Alexandrite
January 8, 2017

How fast does it go without the download manager?

T
TomD.inPDX17-Peridot
17-Peridot
January 9, 2017

I download the files from the site and keep an archive of all releases.

I have not had any issues with this save 1, which may or may not be related:

When I have 2 sessions of PTC downloads going (help and Creo), everything else on my router is booted form the internet.

It has been doing this since forever in my little home network.

The downloads take about an hour on a wired connection through the router.

That throughput has gone up in recent sessions without intervention on my part.

M
MartinHanak24-Ruby IIIAnswer
24-Ruby III
January 8, 2017

Hi,

do you know that Download Manager button works properly only in case that:

  • you use Firefox browser
  • you installed Java JRE

Note: The problem of incomplete download can be related to Antivirus software, which probably starts checking 4GB zip file and because of long time to finish its check, download crashes (timeout expires).

MH

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