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jforsyth14-Alexandrite
14-Alexandrite
August 3, 2017
Solved

Drawing Table issue

  • August 3, 2017
  • 3 replies
  • 4071 views

I have an isue with a table in CREO 3.0.

 

I have created a table for our notes and located it correctly in a Drawing Template that I have created.

 

The table has been created with the Automatic Height Adjustmnent selected.  I have created it this way so a user can add notes as needed and the row height will autoamatically be adjusted.

 

After a note has been added with mutiple lines in the row and the drawing has been saved, everthing looks good.

 

However, whenever we open the drawing the table row heights have been expanded.

 

Has anyone seen this?

 

Any solutions?

 

Thanks

 

 

 

Best answer by TomD.inPDX

I do not know the environment you are in.

 

PTC has a "maintenance" option to allow users or administrators to report bug, request solutions, and access to the latest revision of the software you are using.

If you or your company is in the 1st year of a license, you also have maintenance that will allow the "owner" of the license to submit support cases.  Follow up mainenance is a yearly (typically) cost that continues support and software updates.

 

There is also a subscription program in which, if I am not mistaken, would give you support access also.

 

Some companies force their support requests through an IT department.  To me this is counter-productive but there are various reasons for doing this.

 

If this license is yours to manage, and the above conditions apply, you have access to support technicians through the PTC support page.

3 replies

T
TomD.inPDX17-Peridot
17-Peridot
August 3, 2017

Coinsidering you can easily recreate your issue, it really should be reported as a support case.

There are limitations to tables in format files.  Templates files should be straight forward.

J
jforsyth14-AlexandriteAuthor
14-Alexandrite
August 3, 2017

How do I do that?

 

I have never reported anything as a support case.

 

 

Thanks

T
TomD.inPDX17-PeridotAnswer
17-Peridot
August 3, 2017

I do not know the environment you are in.

 

PTC has a "maintenance" option to allow users or administrators to report bug, request solutions, and access to the latest revision of the software you are using.

If you or your company is in the 1st year of a license, you also have maintenance that will allow the "owner" of the license to submit support cases.  Follow up mainenance is a yearly (typically) cost that continues support and software updates.

 

There is also a subscription program in which, if I am not mistaken, would give you support access also.

 

Some companies force their support requests through an IT department.  To me this is counter-productive but there are various reasons for doing this.

 

If this license is yours to manage, and the above conditions apply, you have access to support technicians through the PTC support page.

L
llie17-Peridot
17-Peridot
August 3, 2017

Can you please explain a little more. Are you saying that one cell has 6 lines and the cell underneth it has 2 lines and the height adjusted accordingly, but once you opened the drawing all the cell heights are the same no matter how many lines they contain?

J
jforsyth14-AlexandriteAuthor
14-Alexandrite
August 3, 2017

Yes I can.

 

I will get somethign to show and post it tomorrow

 

 

Thanks

J
jbissell1-Visitor
1-Visitor
May 3, 2018

Yes Jforsyth, I have this same problem. It is catching a number of unsuspecting designers off guard when they release a drawing to production and later after releasing, find their tables had resized themselves upon reopening of a saved file and their tables are all expanded, sometimes overlapping other text.

 

Have you gotten any resolution on this problem? I am running Creo 2.0 M210

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