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apickar1-Visitor
1-Visitor
March 17, 2015
Solved

Options tab in surface copy command does not work

  • March 17, 2015
  • 14 replies
  • 3953 views

Hello everybody,

I am trying to copy a surface and fill in a hole. when I select my surface and select copy and paste it brings me into the surface copy command. there is 3 tabs at the bottom of the ribbon bar, References, Options, and Properties. References and Properties tab open up when I select them but the Options tab does not. The text turns black when I select it but the drop down window does not show up.

Any ideas? I am using Creo 3.0 M030.

Thanks in advance.

Best answer by apickar

I tried the mapkey and it did not work. So I removed M030 and installed M010 and it work! so I reinstalled M030 and now it works. I talked with Customer service and they think it was a graphic card issue.

Not sure I am convinced, I haven't updated my graphics card since last year.

Thank you guys for all the advice and things to try!

14 replies

apickar1-VisitorAuthor
1-Visitor
March 17, 2015

Is it possible that the drop down window became detached from the toolbar? If so, is there a way to locate it?

MartinHanak24-Ruby III
24-Ruby III
March 17, 2015

Adam,

on my PC, I can open all three tabs without problems.

Try to add the following option at the end of your config.pro file temporarily.

graphics win32_gdi

This option turns OPENGL graphics off. Then you can test Creo functionality. If the problem disappears, then you have to update drivers of your graphic card.

Martin Hanak

apickar1-VisitorAuthor
1-Visitor
March 17, 2015

I tried the graphics option win32_gdi and the drop down window still does not appear.

Thanks for the thought!

MartinHanak24-Ruby III
24-Ruby III
March 17, 2015

Adam,

you can:

  • test the functionality in simple model (containing one Extrude feature)
  • upload your model (if it is possible)
  • deinstall/install Creo 3.0

Martin Hanak

Mahesh_Sharma
Mahesh_Sharma22-Sapphire I
22-Sapphire I
March 17, 2015

Adam,

For a quick test create a block with a hole feature and run attached mapkey (Keyword is p). This mapkey is to select the surface > Copy > Paste > Options > Exclude ..... This may give us an idea whether is there something on your machine which is not blocking the expansion of tab.

apickar1-VisitorAuthorAnswer
1-Visitor
March 17, 2015

I tried the mapkey and it did not work. So I removed M030 and installed M010 and it work! so I reinstalled M030 and now it works. I talked with Customer service and they think it was a graphic card issue.

Not sure I am convinced, I haven't updated my graphics card since last year.

Thank you guys for all the advice and things to try!

Mahesh_Sharma
Mahesh_Sharma22-Sapphire I
22-Sapphire I
March 17, 2015

Adam,

You may mark your reply as correct answer for the post.

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