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karbos1-Visitor
1-Visitor
June 22, 2019
Solved

PŠ - File cannot be retrieved.

  • June 22, 2019
  • 1 reply
  • 3149 views

Dear Sir or Madam,

I have a problem with a file that is .prt but can't open. I use CREO 4.0. Every file I made I can open there, but when my friend sent me his file, I can not open it. He also made it in CREO 4.0.

Please be so kind and advice me where the problem could be and how to solve it.

Thank you.

Best answer by StephenW

Your screenshot shows you are using the educational version. IF the other person is using the commercial version, you can not open files created in the other version.

1 reply

StephenW
StephenW23-Emerald IIIAnswer
23-Emerald III
June 22, 2019

Your screenshot shows you are using the educational version. IF the other person is using the commercial version, you can not open files created in the other version.

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