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pfadams1-Visitor
1-Visitor
October 1, 2014
Question

exploder

  • October 1, 2014
  • 15 replies
  • 4247 views
PTC/PROE
Listen carefully EXPLODER GOOD, LEAVE IT ALONE.

Paul Adams
Sonics & Materials


    15 replies

    R
    rrich1-Visitor
    1-Visitor
    October 1, 2014
    I second that..
    M
    mdebower18-Opal
    18-Opal
    October 1, 2014
    Well said, short and to the point!
    M
    mreece1-Visitor
    1-Visitor
    October 1, 2014
    This topic was raised in June at the conference, which resulted in some very good and often emotional feedback from the members.

    It would be interesting to me to hear from PTC and our PTC/User board on the current status of this topic.

    What are the current plans for the exploder and the PTC Community based on the feedback?
    D
    DonSenchuk12-Amethyst
    12-Amethyst
    October 1, 2014
    Just a guess here...

    The status is "holding pattern until people stop freaking out."

    If everyone will forgive me for foretelling the future, once the fury over the announcement dies down it will change to "moving ahead as planned," followed by swift implementation.

    They may or may not give an explanation as to why they can't figure out the technology on how to implement a mailing list that has been going strong for -- how long now? A decade plus?
    M
    mreece1-Visitor
    1-Visitor
    October 1, 2014
    I am guessing the exploder has been in place for close to two decades. By the way, Thank You very to Don Patterson who I believe led that activity! Whether there is a future for the exploder or not, it has served us very well for a long time!
    D
    DonSenchuk12-Amethyst
    12-Amethyst
    October 1, 2014
    Well there we go.

    If it ain't broke, don't fix it.
    A
    amedina1-Visitor
    1-Visitor
    October 1, 2014
    implementing an email system means I don't have to login to their site when
    ever I want to find an answer. That means they do not have a clue how
    useful "their" data is. But for me its great. I just login to my gmail and
    use the unmatched power of Gmail to find my answer quickly. I have all
    posts to all exploders at my hand even if PTC wants to s ensure a post or
    if PTC.com goes down for a week.

    Not having an email system means "OUR" data is PTC's. If they want to
    delete an email, they go ahead and delete it. If their server goes down, I
    don't even know who can tell me what their phone number is so I can
    complaint. Basically they control the whole enchilada. And I totally agree
    that they are just wanting until the dust settles.

    I have a feeling that the dust wont settle and we'll just make some other
    forum that already exists bigger. I think PTC's user site just completely
    sucks no matter how many search strings and Boolean they add. It just
    doesn't match my gmail google search function. What I have seen however is
    that some of their results lead directly to useless purchasable
    documentation/tutorials and training.

    Its almost as if they want take our great collective knowledge, muffle it
    and obfuscate it, then compare it to the "better" documents they can sell.
    So imagine getting a check-in error from PDMlink this morning, then coming
    to the exploder, searching for the term, finding all about the extrude
    function and how you can push and pull and save to JT, and at the side bar
    of the page, if you can spare 15 bucks, today you can become a PDMlink
    expert in 500 pages. That is death by book store. Maybe death by random
    search result is better.

    So that is probably the reason why they will not send out the posts via
    email. that would be sending out your product for free. But not sending it
    to my gmail account makes the product useless. To me at least. I've
    proposed the usage of Diaspora. or some other decentralized forum so that
    PTC doesn't take us for a ride and so that we never give PTC the chance to
    do so again in the future.


    On Wed, Oct 1, 2014 at 6:31 AM, Senchuk, Donald <->
    wrote:

    > Just a guess here…
    >
    >
    >
    > The status is “holding pattern until people stop freaking out.”
    >
    >
    >
    > If everyone will forgive me for foretelling the future, once the fury over
    > the announcement dies down it will change to “moving ahead as planned,”
    > followed by swift implementation.
    >
    >
    >
    > They may or may not give an explanation as to why they can’t figure out
    > the technology on how to implement a mailing list that has been going
    > strong for -- how long now? A decade plus?
    >
    >
    >
    > *From:* Schaaf, John (MN10) [
    T
    23-Emerald IV
    TomU23-Emerald IV
    23-Emerald IV
    October 1, 2014
    Just to clarify, the PTC Community DOES send out emails automatically if you want it to. Just choose “Receive email notifications” once for each area you’re interested in (Creo, Mathcad, Windchill, etc.).

    [cid:image001.png@01CFDD7E.0DEFA260]

    I use both PTC User and the Community and get emails from both systems for all posts. The only difference (and I know it’s a big one for a lot of people) is you have to login to the community to post replies. Frankly, with a web browser’s ability to remember your password, I really don’t see that as a hindrance. I login once in the morning an just leave the window minimized. If anything new comes along in my email, I just follow the link back to the web page and respond. Pretty straight forward.

    Yes, it is very helpful to be able to search through old emails – across all forums, communities, and sites at the same time. ☺

    Tom U.
    D
    DonSenchuk12-Amethyst
    12-Amethyst
    October 1, 2014
    “Its almost as if they want take our great collective knowledge, muffle it and obfuscate it, then compare it to the "better" documents they can sell. So imagine getting a check-in error from PDMlink this morning, then coming to the exploder, searching for the term, finding all about the extrude function and how you can push and pull and save to JT, and at the side bar of the page, if you can spare 15 bucks, today you can become a PDMlink expert in 500 pages. That is death by book store. Maybe death by random search result is better.”

    This is brilliant. It’s exactly what searching on the PTC Tech Support site is like. Copy the error text exactly and the results are so random you’re forced to make sure you typed it in correctly. Or, you switch to ‘search for exact phrase’ and get no results. Nope. None. That error has never been encountered during the use of PTC software. Ever. Never-ever. And then, opening a ticket results in getting sent a link to a CS with that exact phrase in it!

    The real wonder is that they wonder why people are defending the Exploder so vehemently.

    M
    mreece1-Visitor
    1-Visitor
    October 1, 2014
    I am trying to keep an open mind. The current exploder tool is very old technology, as has been pointed out by proponents of the Community. Old technology does not necessarily mean obsolete technology and it continues to serve me well.

    At this point, I am not happy with the Community site operations. For me, it is very hard to find information. That may be because I don't understand how to get the value out of the tool. I fear the control of the site being in PTC's hands.

    If we (PTC/User membership) are going to abandon the exploder, I believe PTC needs to take responsibility for providing a superior solution to the current technology.
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