IoT & Connectivity

Hello, I am facing an issue with the Waterfall Chart Widget where, in my InfoTable, I have 13 different fields, and while not all fields have corresponding values in the xx axis, I would like all the changes in all the fields to be accounted for in the final bar (Total). However, the total is only taking into account the first field of the InfoTable, despite showing the variations across the other fields in the chart correctly. I attached a picture of this issue. Is there something I could be doing wrong or should I manipulate the InfoTable in some other way? Best regards,Manuel

I have created a Java Extension as a ThingShape, when I add it to multiple Things on the platform, the ThreadLocalContext.getMeContext() returns the information for the Thing that was connected to first NOT the Thing that the current ThingShape is connected to. Here is how it is set upThing1 - ThingShape Extension connected to Thing1 Thing2 - ThinShape Extension connected to Thing2 If I connect to Thing1 -- the first connection - everything works, Then I disconnect my device and connect a different device to Thing2 (which has the same type of extension) The Thing2 calls will return information grabbed by the extension about Thing1 -- even though it is NOT connected to Thing1.Here is the code I am using in the java extension (ThingShape) I use this to send information to the Thing the extension is connected to as well as the device.  Object me = ThreadLocalContext.getMeContext(); if (me instanceof Thing) { // ------------------------------ // Assign

 1 .When I run the service ,at first the data is loading and tooltip shows correct column name but when i load another column data it shows the previous column name in tooltip with new data . 2. Legend is also not showing when using dynamic column service data I am using Thingworx version 9.0.Someone help me out to resolve this issue

I need to expand the content of sub menus of tree grid advanced on hover of the whole grid row.I have attached screenshot for reference. According to the screenshot on hover of the menu the submenus should open up. Kindly drop your idea on the requirement.

Hi, I need to add custom CSS for the class I added in widget properties. Note: Before PTCS-CHART-LEGEND the class is displayed (saw it in inspection tool). Please reply ASAP. Below is the snippet: Where to add the custom class name (clschart)@supports (ptcs-style-unit: "PTCS-CHART-LEGEND"){       [part=item][legend=L1] [part~=marker]{        border-top: 5px dashed red;        background-color: #fff !important;    }}

Hi.I am currently working on a small embedded system that sends data to thingworx via MQTT protocol. I would like to do some measurements and see what amount of data is actually coming into thingworx. Is it possible to find out the size of the data on thingworx?Thanks.

When i follow the guide 'Get Started with ThingWorx for IoT Guide Part 2', url:https://community.ptc.com/t5/IoT-Tips/Get-Started-with-ThingWorx-for-IoT-Guide-Part-2/ta-p/811641 when i click the save button, it pop a windows warning 

Upgrading from 9.2.3 to 9.3.4   Running script "update_postgres.sh" give the following error: /root/Downloads/9.3.4/update/common_update_utils.sh: line 89: `common_update_utils::build_version_string': not a valid identifier   System info: RHEL 8.6 PSQL v13.8 TOMCAT 9.0.52 JAVA 11.0.13   Any direction or advise will be greatly appreciated.

Hello,I have a situation where I need to get the last value Timestamps of the Properties in a Single Service without any for loop in the Service.GetLastTime, Service is available, but I need to Loop it to get the Timestamp of all Properties. Is there any other way to do it?Thanks,

HelloI have a mashup with a led widget. I use getproperties to get the value and i am activating the auto update values from mashup I have a weird behavior :When i change the value manualy from the thing the property is updated automaticaly on the mashup (no problem)When the value is changed from subscription function , the value is changed in the thing but  the led value still not changing and i have this error on the log monitor :Error Executing Event Handler 'ForwardEvent' for event Type.Thing:Entity.MyThing:Event.DataChangeI get the value only when i refrech manualy the page.the auto refresh widget does not exist so i have no other alternative. I search in all the topics in the community but none is a solution : 1 here  and 2 here  My thingworx version is :9.1 My code work perfectly on 9.3 version Any help is welcome. Thank you.    

Hello guys, Where can I find previous learning resources? I used open the url:https://developer.thingworx.com/en/profile/projects ,but it forward to https://community.ptc.com/t5/IoT/ct-p/IoTAR, how can get the old learning resources?

Hello, I'm trying to follow the Connect Kepware Server to ThingWorx Foundation tutorial here.  However on step 4, "Test Connection", I'm stuck because my connection has failed and the Simulation_Examples_Functions_Random3 property doesn't ever change and the Industrial Thing:IndConn_Tag1 thing remains disconnected.  The Industrial Connection:IndConn_Server thing shows connected and I can click on Discover and see the tags from my kepware server so I don't know why it thinks it's not connected.  Errors present in the app log: ErrorCode(ab084a75-29f5-48e0-bc81-237601e39af0), Cause(null), Reason(Access was attempted on a null reference variable.), Possible Resolutions(Remove the reference to the null variable within your extension code.) Unable to dispatch [ uri = /Things/IndConn_Server/Services/GetIndustrialThings/]: Unable to Invoke Service GetIndustrialThings on IndConn_Server : null error executing APIRequest Message: Unable to dispatch [ uri = /Things/Ind

We need to have a grid with editable cells without clicking or hover options (ie) the grid cells should be editable at all the time. Attaching screenshot for reference. Note: widget used is ptcs-grid

How can I make a single dmg file out of many Python files in different folders? I know that's doable for a single file, but how can I do it for several? I can make a dmg for a 1.py file but not for numerous files in several directories.

Hello folks, I have recently upgraded to Thingworx version 9.3.5. Now I want to replace the old GridAdvanced with the new "Grid".Unfortunately, some features have disappeared with the new Grid, including the "CookiePersistence" option. Although there is the checkbox "CacheRuntimeChanges", but this does not fulfill the desired functionality. Is there a CookiePersistence option or workaround for the new grid? Best regardsMarc

What ever changes I make in the Widget Properties the following issue is repeating again and again, the TimeStamp can't be seen totally on the dashboard, it is only half shown.    Thanks,Shashi

Greetings, we are trying to read data in "Variable Memory" via Modbus, Word types are read correctly, DWord types not. The server we are running is the KEPServerEX 6.12 V6.12.325.0. We have tried different Device Data Encoding settings with no success. Has anyone else encountered the same issue? Regards, Stephan .

Can it be this issue was solved in Article - CS353563 but reappeared in release 9.3.4 ? 

Эй! На данный момент я помещаю XML в свойства созданной вещи. XML выглядит следующим образом:     <?xml version="1.0" encoding="utf-8"?><n0:MT_ProductionFact xmlns:n0="content" xmlns:prx="content"> <n0:SendTimestamp>content</n0:SendTimestamp> <n0:ContractProductions> <n0:ContractProduction> <n0:DeliveryNumber>content</n0:DeliveryNumber> <n0:DeliveryItemNumber>content</n0:DeliveryItemNumber> <n0:DeliveryMaterialNumber>000000005700000191</n0:DeliveryMaterialNumber> <n0:DeliveryMaterialShortName>content</n0:DeliveryMaterialShortName> <n0:DeliveryUnits>content</n0:DeliveryUnits> <n0:InboundDeliveryDocumentNumber>content</n0:InboundDeliveryDocumentNumber> <n0:InboundDeliveryItemNumber>content</n0:InboundDeliveryItemNumber> <n0:SupplierBatchCode>content</n0:SupplierBatchCode> <n0:DeliveryPlanDate>content</n0:DeliveryPlanDate

Hi, I tried doing the same and was able to reset the password and user. But it still does not do anything and does not let me access the settings to activate the "Interactive" mode. My intention is to do DDE from/to an Excel sheet as well.  I must say that my Kepserver install is  still a DEMO. Is this the reason why it won't let me?    In addition, Can you provide DETAILED instructions to use the Excel RTD function? ProgID name, Server Name (location), and the nomenclature for the specific items. An example would be very nice to have.    All the above is me testing with the DEMO before deciding to License. Thanks in advance

Hi all, I am using Thingworx 8.4.3 and Kepware 6.6. I have established the connectiving between Thingworx and Kepware successfully. But somethime there is an error on Kepware "Device is not Responding", but I don't see any change in my signals. The quality of signals is good. I want to raise an alert/ alarms whenever this error occurs. Is there any way where I can store this error into some Tags on kepware and then fetch that tag to thingworx and then raise an alarm or from kepware itself an alram can be generated ?        Thank you!  

Hello! Currently I'm working on a custom widget that is supposed to take up the full width of the mashup it's contained in, but add certain amounts of scrolling. Unfortunately, default CSS values seems to have come into conflict. There are two parts that caused concern, one which is now solved.I can get the desired visual results I want by editting the CSS the page directly post render on the web browser. The two divs below both need to have a css tag of width:100% to be functional. To do so on the parent was relatively easy using jquery's parent function on the name of my widget "widget-costestimatetile" in the afterRender function. However, when trying to set the css of "widget-costestimatetile" directly, as shown in the image below, a static width is appended, overriding this. I've used the step-through function in firefox debugging to confirm my suspicion that this was being over-written after the afterRender function was executed.Upon further investigation we realized that this nu

Hi, I would like to ask for suggestion to embed Google Analytics or Microsoft Clarity into ThingWorx. Is it possible to do it via HTMLTextArea? 

Hello,Can anyone tell me how Things["ptc-windchill-integration-connector "].GetProxyURL() is  functionning. I must replace this service by a customized service in thingworx but I don't know how it works Thank you in Advance Anass

I am trying to figure out an easy way to find all User Groups for a Given User.  I know how to find User Groups for the logged in User, just not for other Users.  Someone had mentioned using a GetGroups service for a specific user but I don't know where that is located in Composer.  Any help here will be appreciated.