PTC Community Feedback

Now it seems to have calmed down and it got quiter,  two and a half weeks after the migration, and it looks as everybody is waiting for changes 😉Is there any timeline/time horizon which @Tmetcalf can give us as to when we can expect improvements according to change theme to a much more tidy one which wastes less space and give the message body more room enable intendted view and make it easy switching from linear view to intented view in threads and blogs more convenient overview pages (get rid of "New solutions" part), etc. enable browser spellchecker in Richt Text mode, too missing attachments (videos) missing groups, resp. creating and customizing our own groups (really miss my start page) upload problems (embed pics from clipboard & attach PTC product files w/o havin to zip first)  .... ?

I just realized that some of the posts have the little paper clip over on the right hand side and so there are pictures (.png's) or things attached to the post. Did these used to be embedded in the post but now there are not?   I thought the caterwalling was that you had to save things and then attach them (but yet embedded in the discussion). Now I just realized that they are not even in the post and you have to click on them separately. No wonder a bunch of discussions and stuff didn't make sense.

    Good day everyone, I have deployed a new feature within each product area.  It will show you items by content type. Please check it out and let me know your thoughts. Best, Toby                  

Previously, I could access an group called 'Reporting' which had document - "Resource for Reporting" https://community.ptc.com/t5/Reporting/Resource-for-reporting/gpm-p/448738 Now, i cannot see the group nor the document.    How can i join the reserved group ? and access content ??   Edit: After receiving the invite from Community Admin, i was able to access the Reserved Group.   Thnaks! Vijay

Is statuses (?) for Ideas still applicable? This Idea has been implemented, can the status be changed to implemented or ?? or are there no statuses for ideas?

When I look at the overview in "PTC Community Help" I can see if there are new posts in one of its three sections. Thats nice (and would even be nicer if we could get rid of the "new solotions" part so weI would not be forced to scroll down to see that information) In the example above I see that there a 4 new posts in "Welcome ..." and when I go to this section, which is a collection of threads, the threads with the new posts have bubbled to the top and when the "n REPLIES" is written in green, thta thread contains posts I haven'r read already. Its nice to have back (compared to the old Mathcad collab) this new/read feature. Unfortiunately this comfort is completely lost when it comes to "Communities Announcements". This is a collection of blogs and the "14 NEW" in the overview refers to comments in some of those blogs. As with "documents" in Jive (which were hard to impossible to follow, too) a blog will not bubble to the top just because a comment was made. Looking at the list of po

There used to be a way to watch previous PTC webinars. I'm specifically looking for the webinars with demos of upcoming upgrades to FlexPLM. Are those gone now, or am I just looking in the wrong place? (I've checked under FlexPLM Ideas and FlexPLM Questions.)

Your Status You haven't set a status update. Log in and set your status. New user - I am receiving the following email on a weekly basis from the PTC user community. Not sure what is needed. The link sent in the e-mail will not open and displays the following message. Any thoughts?   There is a problem with this website’s security certificate.             The security certificate presented by this website was issued for a different website's address.       Security certificate problems may indicate an attempt to fool you or intercept any data you send to the server.

Good day everyone, Along with our Welcome and How-To's I have loaded some Lithium documentation to help you get started and best utilize the Lithium platform.  Please click on your avatar in the top right of the header and select "Help" from the dropdown. If you question is not answered there, please ask it here - when the link opens, click Start a Topic on the right to ask a new question.       Best, Toby    

Fellow Community Members, Did you subscribe to email notifications in the Jive system?  Have you already re-subscribed to the email notifications in the Lithium system?  I have some opinions on the differences between the email notificaitions between the two systems.  Perhaps some of this can be configured, and some cannot.  But maybe this topic can get a conversation started about email notificaitons.  You may agree, disagree, or bring up additional points to consider.   Here are my thoughts: I liked how Jive had the community name in brackets at the start. It helped for organization, so I knew the context of the conversation. I liked how Jive has the username in the “from:” email, so we could easily tell from the inbox who sent the message. There is so much non-value-added information in Lithium subscription emails, such as: “(PTC User Community Subscription Update)” in the subject. The header of the email body that says the <username> posted a n

Just an FYI, if you go to my subscriptions and then notification settings, there are a few settings you may want to change, or at least review. In my case, I have subscribed to several boards and idea areas and a few groups. I noticed later that when I would look at my subscriptions there was a mess of topics I was subscribed to also. I looked in my notifications settings and decided to change a few of the default settings. Since I already have subscribed to the areas I want to get notifications to (all posts), I don't need to also subscribe to individual topics I participate in, so I turned that setting off. There were some other notifications that I didn't care to see immediately, so I set them to "daily digest" or never just so I wouldn't get notifications on stuff that wouldn't possibly need attention.   In any case, if you used email notifications or you use your notification feed to review your notifications, you may want to review your notification settings. &nbsp

Can you tell if another community member is a student or academic user? It was handy to direct academic type questions to the ptc academic forum, especially when lots of the questions are about downloading, installing, and licensing.

When performing a search using some key words, I typically would sort the contents of the search from newest to oldest. How is this now done. If I went to "Date", it just truncated for the specified time period (i.e. day, week, month, year,....).

I was subscribed to custom weekly community updates from the old user community  (www.ptcusercommunity.com). Now that we are switched over to the new Lithium site (community.ptc.com) I am still getting a weekly email from the old site with old activity with links to the Jive site which don't work. How can I unsubscribe from these emails? When I attempt to browse to the old community page I am automatically redirected to the new one.   Thanks, Dan  

Good day everyone, I know this has been quite a change. I believe in the Lithium platform and what it can do for us. I apologies again for the search frustration, but I am working on it. With next week being a holiday, I will be away till later in the week, but I WILL be checking in. I believe I have almost solved the Groups issue, but experienced an issue that I could not get past. Have a great long weekend everyone. Please feel free to messgage me here or - Best, Toby

I'm unable to find some postings that were done in Jive in late June.  There is an example below in the screenshot.   Similarily, it is difficult to find old topics in the new Lithium site.  I have email notifications from Jive.  And I guess I can't click the hyperlinks anymore.  There is no appropriate redirection.  Instead I try to copy the topic name and search for it in Lithium.  That is what I tried for "Workflow Task Form Template", but was unable to find that topic.   Also in the 2nd screenshot, you can notice an extra "Did you mean: "Outflow Task Form Template"" in the far top right corner.   email notification of the topic in Jiveunable to find the topic in Lithium

After the Lithium transformation, Every day at first time opening ptccommunity, I am getting the Certification failure error from the Browser. I was tried with Firefox and Chrome. The web page blocked by both browser and then I have to manually get the certificate from the site then reopening the page. Please fix the issue.

How do I disable Lithium's chopping up of comments into pages?  I want to see all of the comments for a post on one page.

Good day everyone, I have given the ability to add multiple attachments to a post. Best, Toby

The subject title speaks for itself.

Apart from all bugs and enhancement requests I would like to say something positive: The long demanded feature "mark as read" now finally is available. Great!

Please add code syntax highlight in topic and editor.Like that 🙂  Just because this is usefull        

Good day everyone, Thank you for all you feedback and questions today. I realize this was far from an ideal first day and I apologize.  You are trying to find old content and solutions and it is not clear how to do so.  I am working with the Lithium team to diagnose and understand the cause. Again, my apologies and sorry for the frustration. Please bear with me and I appreciate your patience. Best, Toby

When did the new messages stop getting migrated? I am looking for a post I made about symbols in creo on June 27th at about 10am (ish) and I am unable to find it.    

Do I hear crickets chirping or is that my hearing aid???