PTC/USER

Managing the orchestration of the service supply chain can pose many challenges to the enterprise, including a large array of partners, disparate systems, poor data quality, and an overall lack of visibility. This presentation focuses on the PTC Service Network Management solution, which standardizes internal and partner onboarding and data sharing to provide comprehensive global service supply chain visibility and real-time order orchestration to improve quality and speed of decision making. The presentation will offer a demonstration of solution capabilities and use cases, along with an overview of the roadmap for technical development.   Presented by: Dick Kluis, PTC   See all PTC Live Global 2015 - PTC SLM and Service Presentations

This presentation will review the combined PTC Technical Information (TI) and Service Parts Information (SPI) solutions that were specifically developed to address the needs of the aerospace and defense (A&D) industry vertical, including solution demonstrations and an overview of the roadmap for technical development.   Presented by: Ian Boulton, PTC   See all PTC Live Global 2015 - PTC SLM and Service Presentations

The efficient and profitable execution of service events in the field is a key challenge for manufacturers and service organizations. By forming a strategic partnership for product development, sales, and marketing, PTC and ServiceMax will create new customer value by offering an end-to-end portfolio of service solutions, leveraging complementary strengths from each organization to deliver unparallelled field service management capabilities.  Together, PTC and ServiceMax will deliver comprehensive, cloud-based field service offerings enhanced by Internet of Things (IoT) connectivity.  This presentation will explore this historic partnership in depth, highlighting new functionality and anticipated product offerings.   Presented by: Michael Anderson and Randy Reynolds, PTC   See all PTC Live Global 2015 - PTC SLM and Service Presentations

This presentation will show you how your service information can be enhanced by incorporating interactive 2D and 3D graphics.  From navigating to the right information to quicker, more accurate part identification and procedural descriptions, interactive graphics can improve the efficiency of your service technicians in the field.  The presenter will also take a look into the future to share what is on our roadmap for our graphical and illustration solutions.   Presented by: Jeffrey Coon, PTC   See all PTC Live Global 2015 - PTC SLM and Service Presentations

Market forces are transforming manufacturing and playing an important role in the way that service models continue to evolve, from the sale of products and parts to the sale of outcomes. This presentation will discuss the impact the Internet of Things (IoT) and smart, connected products are having on service strategy and the customer experience, highlighting recent industry examples of companies achieving success with service transformation initiatives.   Presented by: Steve Morandi, PTC   See all PTC Live Global 2015 - PTC SLM and Service Presentations

This presentation will cover the PTC Service Parts Management solution, offering demonstrations of the service parts planning and optimization capabilities of the solution, with an overview of the roadmap for technical development.   Presented by: Steven Caldwell, PTC   See all PTC Live Global 2015 - PTC SLM and Service Presentations

This presentation will review the combined PTC Technical Information (TI) and Service Parts Information (SPI) solutions for all commercial industry verticals (excluding A&D), including solution demonstrations and an overview of the roadmap for technical development.   Presented by: Hiren Kumbhojkar, PTC   See all PTC Live Global 2015 - PTC SLM and Service Presentations

This presentation will focus on the service supply chain, as exemplified by spare parts, with an examination of PTC Service Parts Management (SPM) and Service Parts Pricing (SPP) and the business needs they address. Logical touch points between parts management and pricing will be reviewed, in order to provide a perspective on the value opportunities that exist. Attendees will also learn how the intersection of smart, connected products and Service Parts Optimization will enable several new business models with some specific examples.   Presented by: Jon Utterback and Steven  Caldwell, PTC   See all PTC Live Global 2015 - PTC SLM and Service Presentations

FedEx Express operates the largest airline in terms of freight tons flown and the fourth largest fleet in the world. Managing the service and maintenance operation for a fleet this large moving such high volumes of critical cargo poses enormous challenges, where every minute counts. An Aircraft on Ground (AOG) can spell lost revenue, reduced profitability, and missed service level agreements (SLAs). Accurate and intelligent service information in support of maintenance operations is paramount. During this presentation Jeffrey S. Brown will discuss how critical the technical operations center is, and how leveraging a world-class service information management system helps them quickly troubleshoot and return the aircraft to a serviceable state.   Presented by: Jeffrey S. Brown, Federal Express   See all PTC Live Global 2015 - PTC SLM and Service Presentations

These are exciting, yet challenging, times for after-sales service leaders. The coming years will greatly alter the technology landscape for product and service innovation in the manufacturing industry. In this presentation, IDC Manufacturing Insights Research Manager Heather Ashton will share some of the key market trends that are altering the technology landscape for service innovation, including how connected products and IoT are transforming the delivery of product and services to customers.   Presented by: Heather Ashton, IDC Manufacturing Insights   See all PTC Live Global 2015 - PTC SLM and Service Presentations

Many companies struggle with manual, cost-plus pricing strategies which result in lost margin when prices are set too low and lost sales when prices are set too high. A best in class Service Parts Pricing tool can automate processes to optimize prices to reflect form/fit/function, interrelated and/or superseded parts and competitive pressures. In this presentation, Andy West will share expertise in deploying the strategic global pricing program at General Motors. Learn firsthand how profit-driven service parts pricing improves service profit margins, service parts revenues and customer value.Presented by: Andrew West, General MotorsSee all PTC Live Global 2015 - PTC SLM and Service Presentations

Southwest Airlines is a major U.S. airline operating over 650 Boeing 737’s with each averaging six flights per day. They are an industry leader and are optimizing their service supply chain to increase their fleet uptime, competitive positioning, and profitability. During this presentation Doug Turlip will describe the process they went through to implement a sophisticated Service Parts Management solution on time, on budget, and efficiently. Additionally, Doug will describe how leveraging the tool impacts their overall strategy for service.Presented by: Doug Turlip, Southwest AirlinesSee all PTC Live Global 2015 - PTC SLM and Service Presentations

Caterpillar has built its name on providing unmatched service to its customers throughout the lifecycle of Caterpillar’s products. Technical information is the foundation for building customer loyalty and enables harvesting of the aftermarket. “Built for it":, The Caterpillar Service Information Solution presentation will provide  an overview of Caterpillar’s service support model, technical information transformation and the associated challenges faced in supporting over 3 million machines and engines in the field.Presented by: Mike Perez, Caterpillar Inc.See all PTC Live Global 2015 - PTC SLM and Service Presentations

There are many exciting upcoming technologies in Retail and in this presentation, the presenter will focus on two that he thinks can be leveraged in the near to mid-term: Internet of Things (IoT) and the Connected Store as well as Virtual Sampling.  Both technologies can be used to improve revenue and reduce cycle time.Presented by: Quach Hai, PTCSee all PTC Live Global 2015 - PTC FlexPLM and Retail PLM Presentations

PTC will discuss plans for PTC Windchill FlexPLM’s next generation user experience improvements.  This includes reviewing our upcoming Role-Based Apps strategy and how it will address our approach to usability improvements.Presented by: Quach Hai, PTCSee all PTC Live Global 2015 - PTC FlexPLM and Retail PLM Presentations

In this presentation, Lands' End will describe how they leverage third party tools along with PTC Windchil FlexPLM to improve their Color Process, Lab Dip Request and approval processes. The presenters will explain how they have eliminated many manual steps and costs for the Mills and Color Team.  This presentation will demonstrate how they have taken this very manual process and automated their process workflow.  This includes two way data integration with PTC Windchill FlexPLM leveraging Natific ASAP's for color requests and Silvertip Labs Reflex Adapter.Presented by: Gwen Gorman and Renee Linscheid, Lands' EndSee all PTC Live Global 2015 - PTC FlexPLM and Retail PLM Presentations

Join us as we review PTC’s Retail PLM roadmap direction. The presenter will also discuss future areas of focus for Retail PLM including usability, vendor driven product development and the role of Internet of Things (IoT) in retailPresented by: Francois Lamy, PTCSee all PTC Live Global 2015 - PTC FlexPLM and Retail PLM Presentations

Colors, Materials, Palettes, Lab-dips, Suppliers and Product Techpacks are key elements of the Material - Color development process within an apparel product development organization. The presenters will provide the details of a case study on implementing a Material - Color development process within the PTC Windchill FlexPLM application.  The presentation will highlight the additional system value provided by connecting various data and process elements within PTC Windchill FlexPLM. This includes the following processes: Palettes, Color and Material Library, Material Samples, Suppliers, BOMs and Reports.  The workflow of activities that support a multi-brand Apparel organization and a Material-Color Development process will also be presented. This will include details on the Material and Color development process, Lab-dip requests, Techpack creation, adding and dropping of styles and managing multiple lab-dip rounds.  In addition, the presenters will describe the projec

In this presentation the presenters will walk through how we have used the PTC Windchill FlexPLM 10.1 M040 OOTB functionality to set up their Line Plan process at Vera Bradley. Through system integrations and process improvements Vera Bradley have seamlessly pulled together a line planning process that brings together multiple teams. The company is still expanding the use of the system as their processes mature and continue to grow.Presented by: Megan Coale and Tonya Ream, Vera BradleySee all PTC Live Global 2015 - PTC FlexPLM and Retail PLM Presentations

In preparation for the upcoming OOTB Sample Enhancement, the presenters will explain why the customizations around sample requests are quite similar.  The presenters will also discuss their organization's overall process and share the importance of requesting samples in this way.Presented by: Lindsay Clark and Matthew Albert, Brooks BrothersSee all PTC Live Global 2015 - PTC FlexPLM and Retail PLM Presentations

Have you dreamed of how much more powerful and effective your business decision making could be, if only you could access, view and analyze your PTC Windchill FlexPLM data in more meaningful ways?  This presentation is a must see for managers and all other users who would like to learn from the experiences and innovative solutions deployed by Brooks Running and Tommy Bahama with their solution partners based in their hometown of Seattle. The presenters will share dynamic, powerful examples of data reporting and the tools used to elevate their immediate, day to day, and long term reporting and business decision-making capabilities using live PTC Windchill FlexPLM data. Attendees will learn how to quickly and affordably access their PTC Windchill FlexPLM costing, development, and other product data, linked with data from other ERP systems to generate easy to use, robust reports with full visibility and detailed drills down of forecasted revenues, weighted margins, and forecasted uni

Do you do more than design and develop footwear and apparel? Do your users insist every product is unique and requires a special process?  If yes, you'll want to hear more about using PTC Windchill FlexPLM to manage thousands of products each season using a small few core processes. The presenters will demonstrate how an expansive product offering can be categorized and simplified based upon key similarities in treatments milestones and processes.Presented by: Amanda Kloepping and Scott Clement, Colony Brands, IncSee all PTC Live Global 2015 - PTC FlexPLM and Retail PLM Presentations

Efficient, transparent, collaborative—do any of these words describe maintaining the Bill of Materials (BOM) in PTC Windchill FlexPLM? The presenters are guessing your answer is “no.” They would have said “no” five months ago, but after hearing their presentation attendees will understand how the presenters can now say “yes!” The presenters will explain Brown Shoe Company’s need for a reliable tool to allow dual-maintenance of the BOM by both US and FE teams for greater efficiency. The presenters will demonstrate the initial rollout of the PTC Windchill FlexPLM OOTB BOM Change Tracking Report and the companywide reaction it generated. The presenters will also take the attendees through the journey to build a customized BOM Change Tracking Report, complete with colors signifying changes to, additions to, and removals from the BOM, enhanced BOM statuses, and related customized Tech Pack to assist with BOM change communication to the factory. The presenters will share the unique challenge

Does your PTC Windchill FlexPLM glass pipeline have a clog? Are you and your suppliers seeing everything visible through the use of PTC Windchill FlexPLM Vendor Portal? If you answered no, then this is a must see presentation for those who want to collaborate with suppliers in PTC Windchill FlexPLM to reduce redundancy, improve efficiency and collaboration. The presenters will share how they launched the PTC Windchill FlexPLM Vendor Portal and developed international Super Users of PTC Windchill FlexPLM to align system usage and improve global product development.  Attendees will learn how to utilize “Out-of-the-Box” functionality and implement enhancements that align with the future growth of PTC Windchill FlexPLM to drive speed and increase communication.Presented by: Frank Mikat and Kelly Rogers, Chicos FASSee all PTC Live Global 2015 - PTC FlexPLM and Retail PLM Presentations

One of the biggest initiatives currently underway at Decker's Brands is their Business Transformation (BT) Project that aims to re-align strategy between brands, channels and global regions, with the consumer in mind. The company is currently made up of 7 different brands that each have their own siloed product classification model and only 75% of the existing product catalogue is managed within the current model of PLM. which is one of the key focus areas for the BT project. Deckers join us to discuss: Understanding PLM pre-the BT journey What were the biggest challenges to a holistic, enterprise-wide view of the company and all of its brands? Standardizing the product creation and development process in PLM Creating a common vocabulary to support enhanced visibility Incorporating all of footwear, apparel and accessories into the system - maximising functionality and adding new users Providing transparency across all brands and all divisions for internal and external partner network u