SLM (Service)

By: Manpreet Singh - Senior Product Technology Lead, PTC Arbortext manpsingh@ptc.com    Question After installing Arbortext Publishing Engine, DCOM configuration must be done as a post installation step as without doing it Arbortext Publishing Engine cannot run successfully Answer Clicking on ‘Launch PE Index Page’ under Tomcat Tab, it does not launch the page or few of the information is not populating correctly/missing. One of the main reason is, DCOM configuration is missed, and it can be set by reading this Help Center topic Configuring Publishing Engine Post Installation Post that restarts Tomcat Services and retest the use case  

By: Manpreet Singh - Senior Product Technology Lead, PTC Arbortext manpsingh@ptc.com  Question Opening a document in Arbortext Editor does not find its DTD and sometime throws this error?     Answer After doing all the modification in the xml document, catalog file, all the possible files & location and if it is still showing parsing error then one can try clearing the cache and .wcf files Please refer this article for clearing the cache https://www.ptc.com/en/support/article/CS000143920

By: Manpreet Singh - Senior Product Technology Lead, PTC Arbortext manpsingh@ptc.com  Question Arbortext Publishing Engine does not Identify Apache Tomcat from the system even it is successfully installed Answer Installation Path will be blanked but Tomcat is already installed in the system   At the time of installing Tomcat keep the Windows Service name as Tomcat8 because by default, the Windows service is named is named Tomcatn, where n is the major release number of Tomcat (for example, Tomcat8.5). Do not rename the Tomcat service because the Arbortext Publishing Engine Configuration utility will not be able to find it. Having a different name prevents the ability of Arbortext Publishing Engine Configuration to start and stop the service. For more details please refer the help center topic Installing Tomcat                 

By: Manpreet Singh - Senior Product Technology Lead, PTC Arbortext manpsingh@ptc.com    Question Getting below error “The user xxx does not have a valid Windchill license to use the server http://abc.com/Windchill with Arbortext. Arbortext requires a PTC Author, PTC Windchill Base, PTC Windchill Advanced, or PTC Windchill Premium license.” when connecting from Arbortext Editor(client) to Windchill Server despite that user has the VALID license?   Answer Step 1: Add that xxx user under any of the above profile mentioned in the snapshot/CMS Diagnostic dialog in Windchill > Site > Profiles > License Profiles and search for these license profile. Below is just an example for adding the user under ‘PTC Author License profile’     Step 2: Click on ‘i’ button and then edit the group   Step 3: Click Next and then click ‘+’ for adding that member/user  

An email about this webinar was sent last week- but for those of you that did not receive it   What's New in Arbortext and Creo Illustrate July 14, 2016 10:00 AM EDT   https://attendee.gotowebinar.com/register/171627543654071043   The PTC SLM Solution Management Team invites you to our upcoming User Community Webcast Series! We host a monthly webcast to keep you and other customers informed on the latest solution roadmaps, tips & tricks and best practices.   This month’s webinar will focus on what is new in the current releases of Arbortext (7.0 M030) and Creo Illustrate (3.1 M010). You’ll hear from a panel of Product Managers, see some live demos and also have an opportunity for QA.   • Inline applicability using Arbortext Editor • Opening IsoDraw or Creo Illustrate graphics stored in Windchill from Arbortext Editor • Debugger improvements in APP • Basic U3D support in APP • Schematic process improvements in Creo Illustrate • Customizable line sty

Key Functional HighlightsFOM Object Save and RestoreSupport for Cyrillic numbering schemeSupport for Custom XMP Metadata in PDF Output DocumentationRelease NotesFOM ReferenceSoftware Compatibility Matrices DownloadPTC Software download site

GPSL's 40051 for PTC Windchill enables your authors to create compliant MIL-STD-40051 data in Arbortext, save it in Windchill, and deliver to PDF or IADS.  Get in touch for more info@gpsl.co or visit our website(view in My Videos)

https://www.ptc.com/en/events/arbortext-user-group-dallas/registration Please join us.... Date: Thursday, March 8th, 2017 Time: 11:00 a.m. - 4:00 p.m.Location: Winewood Grill1265 South Main StreetGrapevine, TX 76051 Do you currently use Arbortext to create, manage, and distribute technical publications? PTC's Product Management and Customer Sucess are hosting an Arbortext User Group. The event will give Arbortext users the chance to: Hear from our PTC Experts about: Technical Illustrations in 2D & 3D drawings; Leveraging your CAD data Create animations for Augmented Reality experiences with 3D drawings Text creation for Service Content Customer Stories, from our Partners Highlighting the Create, Manage, Deliver Lifecycle for Text Pubs or Service RSVP now to hold your seat. We look forward to seeing you there. Agenda 11:00 am –12 pm: Customer Stories12 pm – 1 pm: Lunch and Hands-On AR experiences1:00 pm – 1:45 pm: S&PI Create, Manage, Deliver

Arbortext 7.1 F000 is now available for download from the PTC download page.    Key Functional Highlights ·        Addition of search control ·        Advanced Toolbar ·        Find dialog boxes consolidated into a single tabbed Find/Replace dialog box ·        Arbortext IsoView and IsoConvert installation has been updated to 7.3 M080 ·        The Creo View Express and pview_batch installation has been updated to 4.1 F000 ·        Arbortext Styler provides the option to add custom interactivity and dynamics to HTML pages, with two new features: o   Custom HTML JavaScript function definitions in a stylesheet o   Association of JavaScript libraries with a stylesheet ·        Insert Multiple Pages of PDF Graphic:  When configuring a

This release has many key improvements for our user community. Join APP's Product Owner, Simon Taylor for more information during the "What's New with PTC's Service and Parts Information Solution" webinar at 10am EST on December 13th.   Some Key Functional Highlights for this release of APP: Key Functional Highlights ·        PDF Forms:  APP now provides the option to define, create, and use all types of PDF form objects, such as buttons, text boxes, and list boxes. With these user interface features you can interact with a PDF. ·        PDF Actions:  APP supports scripting for interactive PDF by allowing you to create PDF actions and include them in PDF output. ·        Bookmarks and Interactive PDF:  APP now supports four bookmark types that help interaction in PDF. ·        PDF Assets:  APP provides a tool for

Join the TC Dojo mailing list and never miss another session! http://join.tcdojo.org Coming up: December 4th @ 9-9:30 AM Pacific/US   In this webinar, I'll show you how you can change the default doctype Template and Sample so it's more representative of the content that you actually write.   In the Arbortext Editor File->New dialog, you get the option to choose a Sample or Template for any doctype. These come out of the box, but can be changed. Custom doctypes can also create these to speed writers on their way. I'll explain the difference between them and show you how to change them so they fit your information.   This webinar assumes you have followed best practices and set up your custom directory according to Arbortext 101. Make your workflow process simple! Less work is good for everyone!   Register: http://single-sourcing.com/events/changing-default-templates-arbortext-tcdojo/

I am very excited to announce PTC will be hosting an Arbortext Users Group in Ann Arbor, MI on Sept. 19th. This one day event will offer you a chance to hear customer case studies, meet with Product Management (me!) and hear about future releases.   I am still looking for customers willing to present their use of Arbortext (short 45 minute presentation) at this live event! Please reach out to me directly if you have best practices, tips/tricks or anything else to share.   If there is simliar interest in a User Group to take place on the West or East coast in the future, I am happy to work on setting one up. For now- if you are nearby, or willing to fly out to this event, we'd love to see you. There is no cost to attend.   Please register here.  

Are you an Arbortext user? Have you heard the word Adepters and wonder what it means?I wrote up a little history about where the name "Adepters" and the name "Arbortext" comes from. I also posted some pictures of the old UIs and original HQ. If you ever wondered about it, you can read the story here.In the meantime, if you're looking for the contents of the repository, it's right here on PTC Communities. Check out the Arbortext archive.

Key Functional HighlightsSupport for Service Diagnostic Information:  A new document type, Symptom Set, has been introduced in this release.  It allows you to create a set of symptoms that can be associated with service content topics.  When service content topics are associated with symptoms in Windchill Service Information Manager, they can be used to provide diagnostic information for products.Graphics Applications Updated:The Servigistics Arbortext IsoView and IsoConvert installation has been updated to 7.3 M070.The Creo View Express and pview_batch installation has been updated to 4.0 F000.Access to APP Root Template Code:  You can view and edit the root APP template source of a stylesheet in Servigistics Arbortext Styler.Servigistics Arbortext Help Center Changes: The Servigistics Arbortext Help Center has been updated to a new format in this release, providing an interface and content that is simplified and easy to browse. SPRs Addressed88 DocumentationReleas

Servigistics Arbortext Advanced Print Publisher (APP) 11.1 M070 Available for Download!June 2, 2017Key Functional HighlightsAddition of a color management system which enables users to ensure that the colors defined in an APP document or template are correctly matched in PDF outputDocumentationRelease NotesInstallation GuideFormatting Object Model Reference DownloadPTC Software download site

We're going to start Arbortext TC Dojo sessions again. In the TC Dojo, you tell us what you want to learn and we go find experts to teach it.This survey is primarily aimed at the needs of Arbortext users, an important segment of the larger technical communications community we serve.We change the survey questions regularly in response to suggestions we receive from survey takers. You can take it more than once. We want it to reflect your needs as they change over time. Answer it as many times as you want. Let us know what products are most important and what topics you most want to learn.What do you want to learn?Take the survey: http://survey.arbortextuser.orgEpisode Guide and where to find past sessionsHow-to Videos About Arbortext - Arbortext TC Dojo Series Title and Episode Guide

For those of you who are attending LiveWorx later this month, we are running an evaluation of our prototype for a Web-based XML Editor in the User Experience Center.Early sign-up is open now!  Click here to select an evaluation time.

You can win a copy of one of my books and 30-minutes consultation time with me!To enter the raffle, drop off a business card at booth 301 in the STC Summit Exhibit HallRead more about Arbortext 101: http://amzn.to/2daPX9uRead more about Arbortext 102: http://amzn.to/2dg5xSN

Hello community-I'm looking to you for feedback on Arbortext Editor. I'm especially interested in usability improvements or small enhancements that we can look at, which would really help you in your everyday use of Editor.The survey is only 6 questions- can you please take a few minutes to respond and give me some feedback? Survey is HERE. Alternatively, if you'd like to speak to me directly, please reach out and I'm happy to setup a time to talk and discuss any suggestions or concerns.Thanks for your time-Pushpinder

If so, we're looking for your feedback to help guide our roadmap! Please take this short 5 question survey letting us know of your current experience with the capability and user experience.  Click HERE for survey.I will keep the survey open until April 21st.We appreciate your help with this!Pushpinder

Register before March 31st to get 2 passes for the price of  1 using this discount code during the registration process: LW2X1

Hello APP community-Please note that 11.1 M060 is now available for download! Please refer to Release Notes for information on SPRs addressed in this release. Have a great weekend!DocumentationRelease NotesSoftware Compatibility Matrices DownloadPTC Software download site

Hello user community!Arbortext 7.0 M060 is now available for you to download!  Please review the Release Notes and SPR Fixes documentation for more information. Have a great weekend!DocumentationAdmin GuideCMS GuideACL ReferenceRelease NotesSPR FixesSoftware Compatibility Matrices DownloadPTC Software download site

Key Functional HighlightsServigistics Arbortext Editor:  Support for Sequences in Creo GraphicsServigistics Arbortext Editor:  Ability to Compare PTC Server Document VersionsServigistics Arbortext Styler:  Border Rules for Block ElementsServigistics Arbortext Styler:  Manage Custom APP JavaScript Functions in StylesheetServigistics Arbortext Styler:  Include Custom XMP Metadata in PDF OutputServigistics Arbortext Publishing Engine:  Support for Conversion of IDR and ISO Graphics to SVG Format DocumentationServigistics Arbortext Editor/Styler/Architect Release NotesSPR FixesSoftware Compatibility Matrices DownloadPTC Software download site

In Arbortext, you can use the Change Tracking feature to track changes to text and markup. Change tracking facilitates collaboration with other authors and editors by highlighting changes and allowing you to accept or reject them. It's remarkably simple to take advantage of the change tracking feature for authoring; it is just as easy to show those same changes in published output. In this video, we will show you how to turn on the feature, how to use it, how to accept or reject changes, how to view the different configurations of the document under review, and how to publish with changes visible. We've even included a bonus: How to Compare Documents!This session is accessible to Beginners just getting started with Arbortext EditorView the RecordingThe video is now available for viewing: Watch this episode of Arbortext TC Dojo Online on our Vimeo On Demand ChannelTC Dojo Mastermind group members can watch it for free on the forums.About The TC DojoThe TC Dojo is brought to you by Singl