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Error code : 0x06000012 (Couldn't run "Quality Agent")

VB_10059620
2-Explorer
2-Explorer
‎Nov 11, 2021 03:20 AM
‎Nov 11, 2021 03:20 AM

Error code : 0x06000012 (Couldn't run "Quality Agent")

Whenever I start up Creo Parametric 7.0.2.0, the error pops up : 0x06000012. Something to do with it can't run the Quality Agent and asked me to contact Technical support, if the issue pursuits.
I don't know how to fix the issue or what I did wrong during the installation.
I'm a student and I've a license.
Thank you in advance.

Yours faithfully
Victor Brasfalean
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VladimirN
24-Ruby III
24-Ruby III
(To:VB_10059620)
‎Nov 11, 2021 04:09 AM
‎Nov 11, 2021 04:09 AM

1. Try this tip - "Creo Agent did not initialize correctly. Please contact technical support if the issue persists": https://community.ptc.com/t5/PTC-Education-Forum/Creo-Agent-did-not-initialize-correctly-Please-contact-technical/m-p/732275#M12112 

 

2. A similar issue: https://community.ptc.com/t5/System-Administration/Creo-4-0-mistake-0x06000012/m-p/484701

 

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